Summary
Work History
Education
Skills
Languages
Timeline
TruckDriver
Peter Oteyza

Peter Oteyza

Driver
Surrey,BC

Summary

Proven delivery and safety expert with a track record of enhancing customer satisfaction and optimizing route management doing sameday deliveries at Dawgpack Delivery and Gofor. Skilled in GPS operation and problem-solving, I significantly improved delivery efficiency and safety standards. Demonstrates exceptional customer service and a positive attitude, ensuring professional and timely service.

Created work safety and Security environments for warehouse staff, delivery drivers and office staff at UPS facilities across BC. Created and managed Health & Safety Committees developing and maintaining processes in compliance with BC safety laws. Conducted data analysis and loss package investigations specializing in significant reduction in losses and damages for high value customers like Apple Canada, Apple International and Rogers Canada amongst many others. Opened and set up facility Security for BC expansion of four new UPS facilities across BC.

Work History

Delivery Driver

Dawgpack
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.

Delivery Driver

Gofor
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Maintained clean and safe vehicle, contributing to positive image of company.

Security Specialist

UPS Canada
  • Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
  • Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
  • Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
  • Enhanced overall security by conducting thorough risk assessments and implementing effective security measures.
  • Screened incoming employees, personal belongings, and shipments for security concerns.
  • Addressed identified vulnerabilities promptly by collaborating with cross-functional teams for prompt resolution of issues.
  • Managed access control systems to ensure only authorized personnel could access sensitive information.
  • Negotiated with vendors for state-of-the-art security technologies at cost-effective prices.
  • Enhanced employee security awareness with comprehensive training programs.
  • Streamlined compliance with industry security standards, mitigating legal and financial risks.

Comprehensive Health & Safety Process Supervisor

UPS Canada
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.

Education

Fine Arts -

Kwantlen Polytechnic University
None

High School Diploma -

Holy Cross Regional High School
Surrey, BC

Counselling

Vancouver Community College
Vancouver, None

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Problem-solving
  • Safe driving
  • Loading and unloading
  • Route management
  • Heavy lifting
  • Map reading and navigation skills
  • GPS operation
  • Delivery scheduling
  • Complex Problem-solving
  • Quality assurance
  • Client relationship management
  • Documentation and reporting

Languages

English
Full Professional

Timeline

Delivery Driver

Dawgpack

Delivery Driver

Gofor

Security Specialist

UPS Canada

Comprehensive Health & Safety Process Supervisor

UPS Canada

Fine Arts -

Kwantlen Polytechnic University

High School Diploma -

Holy Cross Regional High School

Counselling

Vancouver Community College

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