Adept at sorting, collecting, and delivering mail in a safe and timely manner along specified routes by walking and/or driving in all types of weather and traffic conditions.
Project a positive and courteous manner when dealing with customers face-to-face and ensure mail is safely secured in their possession.
Return to post office with mail collected from community mail boxes, businesses, and street letter boxes before daily deadlines.
Server/Supervisor
Shelly's Tap and Grill
2005 - Current
Responsible for completing opening/closing procedures to company standards.
Provide efficient and effective customer service to all patrons to help encourage return patronage.
Supervises hourly staff, handles complaints, and work closely with management to identify and resolve performance issues/opportunities as they arise.
Banquet Server
Best Western Plus Lamplighter Inn & Conference Centre
2009 - 03.2021
Served plated meals, buffet-style meals, and pass o'dourves while maintaining a atmosphere of enthusiastic customer service.
Provided exceptional food and beverage service for weddings, charity events, auctions, and many other types of formal and corporate events.
Follow all safety and company policies while handling food and beverages to uphold proper health standards.
Online Merchant
Amazon.ca
06.2020 - 05.2022
Conduct product research, create product listings, and manage marketing advertisement campaign to boost sales.
Negotiate prices with international product suppliers to maintain profit.
Ranked top 5 of best selling products in the pet supplies category as well as top ten under the dog toy category.
Financial Advisor
Sun Life Financial London Elgin
09.2015 - 08.2016
Acquired new clients through phone calls and active prospecting.
Worked with clients to assess and meet short- and long-term financial goals using financial plans which incorporated life insurance and mutual funds.
Provided information on accounts, insurance plans, and financial funds to clients while following strict company guidelines.
Contributed to a productive and happy work environment dedicated to the satisfaction of the client.
Alarm Coordinator Assistant (High School Co-Op)
London Police Service
09.2004 - 04.2005
Experience with updating, organizing, filing, faxing, mailing, and creating professional and confidential documents for clients.
Created and updated physical records and digital files to maintain up-to-date, accurate, and compliant documentation.
Attended ride-alongs with other departments such as the K-9 Unit, Forensics Investigations, Foot Patrol, and Traffic Unit.
Education
Google Project Management Certificate -
Online
London, ON
08.2023
Professional Fire Fighter Level 1 And 2 - Fire Prevention
Fire And Emergency Services Training Institute
Toronto, ON
2016
Graduate Certificate - Business
Fanshawe College
London, ON
2015
Bachelor of Arts - Philosophy
Western University
London, ON
2011
Graduate Certificate - Police Foundations
Fanshawe College
London, ON
2007
High School Diploma -
Catholic Central High School
London, ON
2005
Skills
Analytical Thinking
Communication
Customer Service
Decision Making
Interpersonal
Leadership
Motivational
Organizational
Problem Solver
Team Player
Time Management
Relationship Building
Volunteer
Medical First Response - London, ON
St. John Ambulance - Division 1
July, 2019 - September, 2019
Attended weekly training classes involving administering basic and advanced first aid.
Prepared to provide the first response casualty care necessary to save a life, prevent further injury or provide comfort until emergency medical services arrive.