PETER JUNIOR AMEH
Mississauga,Ontario
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Patient-focuse with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
3
3
years of professional experience
1
1
Language
Work History
Health Care Assistant
Poly Hospital
02.2020 - 12.2023
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
Customer Service Representative
Jesse Supermarket
03.2017 - 12.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Tracked customer service cases and updated service software with customer information.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
Bachelor of Science - Computer Science
ESAE BENIN UNIVERSITY
COTONU09.2021
Skills
- Time Management
- Patient Care
- Patient-focused care
- Supporting personal needs
- Feeding Assistance
- Attention to Detail
- Meal Preparation
- Empathy and Compassionate Care
- Preparing meals
- Observing responses
- Care Monitoring
- Patient Observation
Languages
English
Professional Working
readding
Adaptable, diligent and empathetic care assistant with (3) three years plus experience providing person centered, compassionate and quality care. Possesses excellent communication skills with a solid ability to establish a positive relationship with individuals of different backgrounds and places.
In my medical career, I have been privileged to work alongside some of the most professional, dedicated, knowledgeable and compassionate nurses. I have seen first-hand the difference that they can make in a patient’s life and their family, during those unfortunate times when sickness and injury can be so overwhelming.
Timeline
Health Care Assistant
Poly Hospital
02.2020 - 12.2023
Customer Service Representative
Jesse Supermarket
03.2017 - 12.2018
Bachelor of Science - Computer Science
ESAE BENIN UNIVERSITY
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Digital skills
Excel and PowerPoint
Certification
- NCPCT - Patient Care Technician
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