PETER SOLIVEN
Scarborough,Ontario
Summary
Support professional with extensive experience in client needs assessment and inquiry resolution. Proven ability to manage client interactions and troubleshoot issues effectively. Expertise in utilizing software tools to enhance support processes and ensure high customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Production Runner
Legends Hospitality
02.2024 - Current
- Coordinated logistics for materials and supplies delivery to production areas.
- Assisted crew with setup and breakdown of production equipment.
- Supported filming by managing props and equipment organization.
Barista
Two Wheels Cafe
02.2025 - 09.2025
- Maintained cleanliness and organization of the work area and equipment.
- Operated espresso machines and grinders with precision and care.
- Assisted customers in selecting menu items based on preferences.
- Handled cash transactions and processed payments efficiently.
Owner/Board of directors
AC. Soliven Construction and General Merchandise
01.2017 - 05.2025
- Supplier & Vendor Management: Negotiated contracts with over 15 suppliers, leveraging bulk purchasing and long-term agreements to reduce procurement costs by 15%.
- Operational Efficiency & Process Improvement: Implemented Lean Six Sigma principles to streamline workflows, enhance resource allocation, and improve operational efficiency by 10%.
- Supplier & Vendor Management: Negotiated contracts with over 15 suppliers, leveraging bulk purchasing and long-term agreements to reduce procurement costs by 15%
Owner/General Manager
Mr. Choi Milk Tea and Coffee
01.2022 - 06.2024
- Created marketing strategies to promote special events and offers.
- Implemented efficient workflows to enhance service speed and quality.
- Fostered a positive work environment through team-building activities.
Education
Master of Arts - Human Resources Management
Centennial College
09.2025
Bachelor of Arts - Legal Management
University of Santo Tomas
01.2020
Skills
- Customer service
- Financial planning
- Recruitment strategies
- Project management
- Administrative support
- Managing extras
Certification
Smart Serve Ontario Certificate
2024/04/20 - 2029/04/19
Timeline
Barista
Two Wheels Cafe
02.2025 - 09.2025
Production Runner
Legends Hospitality
02.2024 - Current
Owner/General Manager
Mr. Choi Milk Tea and Coffee
01.2022 - 06.2024
Owner/Board of directors
AC. Soliven Construction and General Merchandise
01.2017 - 05.2025
Master of Arts - Human Resources Management
Centennial College
Bachelor of Arts - Legal Management
University of Santo Tomas