Peter Russell
Chetwynd,BC
Summary
Seasoned professional with a proven track record of safe driving and exceptional customer service, notably with Sysco Kelowna. Skilled in vehicle inspections and adept at problem-solving, ensuring punctuality and reliability. Demonstrated ability to enhance customer satisfaction and maintain high safety standards, contributing significantly to company success.
Overview
2025
2025
years of professional experience
Work History
Driver
Hi-Sky
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Owner Operator
Sysco Kelowna
01.2012 - 04.2024
- Owner of A small trucking company
- 2 highway trucks, 5 employees with 2 Sysco’s Contracts
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Trained and motivated employees to perform daily business functions.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Operated with safety and skill to avoid accidents and delays.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Dropped and hooked trailers and changed configuration of equipment.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Managed day-to-day business operations.
Driver
Sysco Kelowna
01.2009 - 01.2012
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Education
Grade 12 -
Horton High
Wolfville, NSSkills
- Valid Driver's license
- Safe driving practices
- Problem-solving
- Punctual and reliable
- Flexible schedule
- Punctuality
- Safety protocols
- Driving in adverse conditions
- Vehicle inspections
- Equipment operation
Languages
English
Accomplishments
6/12 credits OHS Occupational Heath and Safety , university of New Brunswick
5 years volunteer fire department Port Renfrew BC
I currently own loader and excavator I use to do small local jobs
Timeline
Owner Operator
Sysco Kelowna
01.2012 - 04.2024
Driver
Sysco Kelowna
01.2009 - 01.2012
Driver
Hi-Sky
Grade 12 -
Horton High
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