Peter Robeck
Duarte
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
24
24
years of professional experience
Work History
Store Manager
Erewhon
Pasadena
06.2024 - Current
- Managed daily store operations to ensure exceptional customer experiences.
- Ensured compliance with health and safety regulations throughout the store.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Specialty Associate Team Leader
Whole Food Market
Los Angeles
04.2002 - 10.2023
- Fostered positive employee relationships through communication, training, and development coaching.
- Conducted regular meetings with the team to discuss progress and challenges.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Reviewed completed work to verify consistency, quality and conformance.
- Provided guidance and support to team members on daily tasks.
- Identified training needs for the team and arranged appropriate sessions.
- Participated in recruitment process by conducting interviews with potential candidates.
Store Receiver
Whole Food Market
Pasadena
03.2016 - 04.2018
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Received and stored incoming stock, verified accuracy of shipments against purchase orders and invoices.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Prepared documentation to track and report on damaged or missing items.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Traced missing material and shipments through vendor and customer communications.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Investigated discrepancies between physical count versus computer records.
- Managed product returns in accordance with company policy.
Prepared Foods Team Leader
Whole Food Market
Porter Ranch
07.2007 - 06.2009
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Assessed customer needs quickly to enhance service delivery.
- Reviewed customer service feedback and developed strategies to enhance customer satisfaction ratings.
- Received recognition from management for outstanding customer service performance.
- Conducted regular performance reviews to assess individual team member progress.
- Fostered positive employee relationships by enhancing communication, providing training, and offering development coaching.
- Developed strategies for problem solving and conflict resolution among team members.
- Monitored operations and reviewed records and metrics to understand company performance.
- Implemented changes to align operations with evolving business needs and customer demands.
- Managed budgeting responsibilities including forecasting expenses, tracking spending, and preparing reports for upper management.
Education
Pasadena High School
Pasadena, CA01-1995
Some College (No Degree) -
Pasadena City College
Pasadena, CASkills
- Retail Merchandising
- Inventory Management
- Store Organization
- Product Knowledge
- Budgeting and Finance
- Customer Assistance
- Strong Communication and Interpersonal Skills
- Attention to Detail
- Adaptable and Flexible
- Team Cooperation
- Creative Thinking
- Goal-Driven
- Reliable and Responsible
- Honest and Dependable
- Organization
- Computer Proficiency and Microsoft Office
- Relationship Building
Affiliations
- Calisthenics
- Reading
- Cooking
- Healthy Eating
Accomplishments
- Completed WFM CDTL Training Course
Timeline
Store Manager
Erewhon
06.2024 - Current
Store Receiver
Whole Food Market
03.2016 - 04.2018
Prepared Foods Team Leader
Whole Food Market
07.2007 - 06.2009
Specialty Associate Team Leader
Whole Food Market
04.2002 - 10.2023
Pasadena High School
Some College (No Degree) -
Pasadena City College