Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Peter Reed

Lancaster

Summary

Dynamic retail leader with extensive experience at Lowe's, excelling in customer service and team building. Proven track record in enhancing employee morale and optimizing store operations. Skilled in inventory management and training, fostering a collaborative environment that drives performance and customer satisfaction. Committed to professional growth and operational excellence.

Overview

31
31
years of professional experience

Work History

Store Manager

Lowe's
01.2001 - 03.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

District Manager

Homebase
03.1994 - 02.2001
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.

Education

No Degree -

Orange Coast College
Costa Mesa, CA

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Outstanding communication skills
  • Inventory management
  • Store merchandising
  • Recruitment and hiring
  • POS systems
  • Team building and leadership
  • Leadership development

Accomplishments

  • Recruited 5 successful new managers within one year.
  • Supervised team of 150 staff members.
  • Exceeded monthly store sales goals 24 months in a row.

Timeline

Store Manager

Lowe's
01.2001 - 03.2025

District Manager

Homebase
03.1994 - 02.2001

No Degree -

Orange Coast College

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Peter Reed