PETER RASANEN
Sacramento
Summary
Department Manager with extensive experience in service excellence and employee development. Proven track record in managing complex departmental operations effectively. Strong interpersonal skills foster team collaboration and enhance productivity.
Overview
13
13
years of professional experience
Work History
Department Manager- Men’s Division
Nordstrom
Roseville
12.2024 - Current
- Oversee largest store department generating $14 million annually, trending towards $15 million.
- Planned monthly objectives and annual events based on metrics and digital sales performance.
- Conducted daily sales training focusing on customer engagement and product knowledge.
- Executed weekly scheduling and performance reviews in collaboration with store and HR managers.
- Maintained organized back-of-house operations to ensure operational excellence.
- Held team accountable for client outreach via digital tools and personal book.
- Resolved customer complaints and issues promptly and professionally.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Developed vendor relationships through homegrown events and performance metric analysis.
Assistant Department Manager- Men’s Division
Nordstrom
Roseville
02.2023 - 12.2024
- Responsible for heading Sportswear side of Men’s Division. (60% overall business).
- Brought prior experience to align sales floor to be efficient for sellers + navigate for customers (brand adjacencies + utilize metrics to understand Roseville customer).
- Held team responsible w/ customer relations via clienteling + digital metrics
- Top selling manager in store 2 years in a row. (Lead by example!)
Department Manager- Men’s Sportswear
Nordstrom
Palo Alto
09.2021 - 02.2023
- Responsible for $5.5 million floor.
Assistant Department Manager- Men’s Division
Nordstrom
Palo Alto
10.2020 - 11.2021
Department Manager- Men’s Sportswear
Nordstrom
Corte Madera
12.2019 - 10.2020
- Responsible for $5.5 million floor.
Seller, Assistant Dept Manager- Men’s, Shoes
Nordstrom
San Francisco
08.2017 - 12.2019
General Manager
Abercrombie & Fitch
San Francisco
10.2015 - 07.2017
- Head of largest grossing store on West Coast. $12 million annually.
- Lead/trained team of 10 managers + 70 store associates.
- Maintained floor visual upkeep, floor updates, daily operations
- Bi-weekly touch bases using KPIs to measure goals
- Promoted 4 assistants to Store Manager positions
Store Manager
Abercrombie & Fitch
San Francisco
01.2013 - 10.2015
- Promoted to SF from WA.
- Men’s department lead- 65% total business at SF.
- Ran $3million store in Alderwood, WA
Education
Bachelor of Arts -
Washington State University
Pullman, WA01.2012
Skills
- Visual merchandising
- Customer engagement
- Team leadership
- Client outreach
- Adaptability and flexibility
Timeline
Department Manager- Men’s Division
Nordstrom
12.2024 - Current
Assistant Department Manager- Men’s Division
Nordstrom
02.2023 - 12.2024
Department Manager- Men’s Sportswear
Nordstrom
09.2021 - 02.2023
Assistant Department Manager- Men’s Division
Nordstrom
10.2020 - 11.2021
Department Manager- Men’s Sportswear
Nordstrom
12.2019 - 10.2020
Seller, Assistant Dept Manager- Men’s, Shoes
Nordstrom
08.2017 - 12.2019
General Manager
Abercrombie & Fitch
10.2015 - 07.2017
Store Manager
Abercrombie & Fitch
01.2013 - 10.2015
Bachelor of Arts -
Washington State University
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