Peter Male
New Westminster,Canada
Summary
Sociable Server offering 4 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Residential Support Worker
Connective
Surrey, BC
07.2023 - Current
- Provided guidance and support to residents in crisis situations.
- Developed and implemented behavior modification plans for challenging behaviors.
- Maintained daily records of resident activities, progress, and incidents.
- Conducted safety checks on all areas of the facility.
- Assisted with medication administration and management as needed.
- Encouraged positive social interactions between residents while managing negative behaviors.
- Monitored clients' health conditions and reported any changes or concerns immediately.
- Recorded participants' daily progress, noted trends and addressed negative strategies to help redirect actions and improve progress.
Bartender/Server
Burrard Public House
Port Moody, BC
10.2018 - 09.2020
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Performed opening and closing duties including restocking supplies.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Trained new bartenders on drink preparation and upselling techniques.
Education
Certificate - Community Mental Health
Douglas College
New Westminster, BC04-2023
Certificate - Live Entertainment & Concert Management
BCIT
Vancouver, BC09-2018
Associate of Arts - Psychology
Douglas College
New Westminster, BCSkills
- Room Turnovers
- Behavioral Support
- Substance Abuse Knowledge
- Building Rounds
- First-Aid and CPR
- Documentation Skills
- Food Running
- Menu Memorization
- Food Service
- Sales Expertise
- Outstanding Customer Service
- Responsible Alcohol Service
Certification
- Serving it Right
- First Aid
- Naloxone Training
Timeline
Residential Support Worker
Connective
07.2023 - Current
Bartender/Server
Burrard Public House
10.2018 - 09.2020
Certificate - Community Mental Health
Douglas College
Certificate - Live Entertainment & Concert Management
BCIT
Associate of Arts - Psychology
Douglas College
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