Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Peter Kucharski

Guelph,Canada

Summary

IT Support Specialist and Computer Electronics Professional with 30+ years of experience delivering technical support, systems troubleshooting, network administration, and customer-focused IT solutions for businesses and consumers. Skilled in Windows and Mac environments, hardware diagnostics, remote support, cybersecurity, and infrastructure maintenance. Recognized for resolving complex technical issues efficiently while maintaining high customer satisfaction and long-term client relationships.

Overview

1
1
Certification
27
27
years of professional experience

Work History

Senior IT Support & Computer Electronics Specialist, Owner/Operator

Datamatrix Guelph, Ontario
Guelph, Ontario
06.1999 - Current
  • Delivered technical support and repair services for residential and business clients across Windows and macOS environments
  • Diagnosed and resolved hardware, software, networking, and cybersecurity issues
  • Installed and configured desktops, laptops, printers, routers, and peripheral devices
  • Performed data recovery, malware removal, system optimization, and hardware upgrades
  • Provided remote and on-site support for over 100 business clients annually
  • Managed customer relationships, scheduling, invoicing, and business operations independently
  • Maintained high customer retention through responsive service and effective technical solutions

Education

Computer Electronics Technology -

Toronto School of Business
Kitchener, Ontario
01-1991

Skills

  • Technical Support & Help Desk
  • Windows & mac OS Support
  • Hardware Diagnostics & Repair
  • Networking & Remote Administration
  • Active Directory
  • System Installation & Configuration
  • Cybersecurity & Data Recovery
  • Remote Desktop Support
  • LAN/WAN Troubleshooting
  • Customer Service & Client Relations
  • IT Infrastructure Support
  • Microsoft 365 / Email Support (if applicable)

Certification

CompTIA A+

Languages

English
Full Professional
Polish
Full Professional

Timeline

Senior IT Support & Computer Electronics Specialist, Owner/Operator

Datamatrix Guelph, Ontario
06.1999 - Current

Computer Electronics Technology -

Toronto School of Business
Peter Kucharski