Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Peter Klassen

Hamilton,ON

Summary

Hardworking Bartender/Server with over five years in FOH and BOH functions resulting in proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

4
4
years of professional experience

Work History

Bartender

Sonic Unyon
Hamilton, Ontario
09.2023 - Current
  • Delivered exceptional customer service by greeting guests and providing tailored drink suggestions.
  • Maintained sanitation of bar area, glassware, utensils, and equipment to ensure compliance.
  • Accurately processed payments using POS system to enhance operational efficiency.
  • Monitored alcohol consumption levels to prevent over-intoxication and underage drinking.
  • Collaborated effectively with colleagues to foster a positive working environment.
  • Prepared alcoholic and non-alcoholic beverages according to established recipes.
  • Executed opening and closing duties, including restocking supplies and setting up bar for service.
  • Stocked ice bins and coolers throughout shift to ensure availability.

Freelance Bartender

The Art Gallery of Hamilton
Hamilton, ON
06.2022 - Current
  • Mixed and served alcoholic and non-alcoholic beverages according to standard recipes.
  • Checked identification to verify age requirements for alcohol consumption.
  • Poured wine, beer, and cocktails for customer satisfaction.
  • Operated registers, balanced cash drawers, and generated sales reports for management.
  • Recommended food and drink pairings to enhance patron experience.
  • Set up and dismantled bar before and after special events efficiently.
  • Engaged patrons in conversation to build rapport and encourage repeat business.

Server/Bartender

Jonny Blonde
Hamilton, ON
10.2021 - Current
  • Oversaw plated and buffet-style dinners for weddings, ensuring seamless service delivery.
  • Executed final dish preparations and promptly delivered items to guests.
  • Addressed guest inquiries regarding menu items, food preparation, and allergens.
  • Monitored guest needs, responding to requests in a timely manner.
  • Resolved guest concerns swiftly, escalating complex issues to management as necessary.

Education

Certificate - Professional Bartending

The Bartending School of Ontario
Toronto, ON
02.2007

Certificate - Responsible Alcohol Beverage Sales & Service

Smart Serve Ontario
Mississauga, ON
01.2006

Skills

  • Liquor, wine and food customer service
  • Point of Sale (POS) system operations
  • High-volume dining
  • Quality control
  • Table Bussing
  • Menu memorization
  • Check payment processing
  • Cash register operation

Accomplishments

  • Raised $4500 for McMaster Children's Hospital through the auction of one of my paintings.
  • Completely restored my century home by myself including reframing, rewiring, insulating, drywall, re-pointing, installing soffit and eavetroughs, and plumbing during lockdown.
  • Valid Driver's License and own personal vehicle.
  • **FULLY VACCINATED AGAINST COVID 19**

Timeline

Bartender

Sonic Unyon
09.2023 - Current

Freelance Bartender

The Art Gallery of Hamilton
06.2022 - Current

Server/Bartender

Jonny Blonde
10.2021 - Current

Certificate - Professional Bartending

The Bartending School of Ontario

Certificate - Responsible Alcohol Beverage Sales & Service

Smart Serve Ontario

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Peter Klassen