Peter Kim
Mississauga
Summary
Professional hospitality leader with proven track record of enhancing bar operations and customer satisfaction. Known for fostering collaborative team environment and consistently achieving operational goals. Reliable and adaptable, skilled in inventory control and staff development.
Overview
7
7
years of professional experience
Work History
Bartender/Supervisor
Nodo Liberty Village
120 Lynn Williams St, Toronto, On
05.2022 - 10.2023
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Collaborated with other department supervisors to create a seamless guest experience throughout the establishment.
Head Bartender
Chotto Matte
161 Bay St, Toronto, ON
06.2020 - 05.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty. Sales were initially around 2k/day and increased to 5-6k/day
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
O&B Restaurants
Multiple Locations
08.2017 - 03.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Helped open new locations and train staff on service etiquette
Bartender
Cluny Bistro
35 Tankhouse Lan, Toronto, ON
09.2016 - 03.2017
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Seasonal Position
Education
High School Diploma -
Applewood Heights S.S.
Mississauga, ON06-1999
Skills
- Team motivation
- Customer engagement
- Sanitation standards
- Guest recovery
- Building relationships
- Teamwork
Languages
English
Native or Bilingual
Korean
Elementary
Timeline
Bartender/Supervisor
Nodo Liberty Village
05.2022 - 10.2023
Head Bartender
Chotto Matte
06.2020 - 05.2022
Bartender
O&B Restaurants
08.2017 - 03.2021
Bartender
Cluny Bistro
09.2016 - 03.2017
High School Diploma -
Applewood Heights S.S.