Account Manager with over 15 years of professional experience.
Strengths include:
Exceptional team building and leadership skills with the ability to adapt to changing environments and fit into diverse teams by quickly building strong relationships
Knack for finding, planning and processing creative solutions
Exceptional at communicating and working with multiple departments to complete a goal
Forward thinker with the ability to propose and ensure continuous improvement
Create great relationships with co-workers, which leads to productive work environment
Desire to continuously improve and learn new skills and grow as a professional
Overview
16
16
years of professional experience
Work History
Account Manager
Gentherm
06.2018 - Current
Account lead for GM and Tesla Business Units
Principal sales leader for multiple major business awards, including company's first software quotation win.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Educated clients on new products or services to increase customer engagement with brand.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Negotiated prices, terms of sales and service agreements.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Project Engineer/Team Leader
Gentherm
04.2013 - 05.2018
Create and maintain APQP documents such as DVP and DFMEA
Distribute and track workload between team members
Grow and teach team members skills and knowledge
Create product designs which will meet customer and internal specifications
Understand and analyze test data for difference customer specific specifications
Propose and develop continuous improvement strategies in existing product design
Act as lead liaison between suppliers and customer
Coordinate planning, organization, control, and completion of engineering projects for existing and future product lines
Quality Engineer
Gestamp
06.2011 - 04.2013
Dimensional analysis, and GD&T creation for sheet metal automotive parts
Successful launch and PPAP achievement of various programs
·Creation of acceptable tolerance concessions based on analysis of process capability
·Troubleshoot quality concerns such as: poor metallurgical properties, dimensional concerns on both stampings and laser cutting processes fine tuning of laser cutting process
Creation of check fixture design strategies and timeline management
Contributed to root cause analysis to determine core reason for failures and errors.
Applications Engineer
Flowserve
02.2009 - 06.2011
Performed failure analysis and proposed design upgrades for failed mechanical seals
Designed mechanical seals for a large variety of customer applications
Site safety manager, ensured plant met company safety metrics
Worked with customers to address, and solve various issues
Significant experience gained in pump reliability, troubleshooting, repair, and upgrades
Design Engineer Intern
Toyo Tire
09.2007 - 02.2008
Performed failure analysis studies and created reports on various tires designs
Studied and compared technical characteristics of competitor tires
Researched and designed studless tire tread patterns
Education
MBA -
Quantic
07.2022
Bachelor of Science - Mechanical Engineering
University of Windsor
Windsor, ON
08.2008
Skills
Sales Analysis
Team Training
Customer Relationships
Strategic Planning
Cross-Functional Collaboration
Contract Negotiation
Account Management
Teamwork and Collaboration
Strategic Account Planning
Sales Meetings and Orientations
Cost Reviewing
Business Development and Planning
Accomplishments
Multiple major award wins as key account manager for the GM business unit
Oversaw major electronics and software awards in 2023