Peter Hormoz
Hamilton,ON
Summary
Dynamic owner and lead technician with extensive experience, excelling in customer relations and operations management. Proven track record of enhancing client satisfaction and retention through exceptional service and effective problem-solving. Skilled in body panel repair and financial management, consistently achieving operational efficiency and driving revenue growth.
Overview
7
7
years of professional experience
Work History
Owner & Lead Technician - Autobody and Mechanical
Self Employed Service
Hamilton, ON
09.2023 - 02.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Procured shop supplies and insured inventory was accurately loaded and systematically organized.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Autobody Technician
Franks Autobody
Hamilton, ON
11.2017 - 07.2023
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
- Reassembled and replaced parts to complete body repairs.
- Replaced and repaired vehicle parts according to work order instructions.
- Achieved seamless repairs, expertly blending paint to match vehicle's original finish.
- Ensured color accuracy and quality, expertly mixing and applying automotive paints.
- Maintained up-to-date knowledge of industry standards and techniques through continuous learning.
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Completed complex repairs with precision, demonstrating expertise in various auto body materials and techniques.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Ensured consistent quality control through thorough inspections of completed work before releasing vehicles back to customers.
- Consistently met deadlines on repair jobs without compromising quality standards or cutting corners.
- Inspected new parts and areas of repair to verify correctness and quality.
- Tested and adjusted newly repaired vehicles to verify proper function.
Education
Motive Power Technician - Motive Power
Mohawk College of Applied Arts And Technology
Hamilton, None12.2015
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
- Financial management
- Cost reduction & budget development
- Safety oriented approach
- Problem solving
- Quality-focused
- Hand tool proficiency
- Glass installation
- Body panel repair
- Adhesive bonding
- Buffing techniques
- Color sanding
- Airbag system repair
Languages
English
Native or Bilingual
Aramaic / assyrian
Native or Bilingual
Timeline
Owner & Lead Technician - Autobody and Mechanical
Self Employed Service
09.2023 - 02.2025
Autobody Technician
Franks Autobody
11.2017 - 07.2023
Motive Power Technician - Motive Power
Mohawk College of Applied Arts And Technology