Versatile and dynamic professional with a proven track record in team leadership and risk management, notably at Sentiers Du Bout Du Monde /Mt Bechervaise. Excelled in enhancing safety procedures and mentoring teams, achieving significant improvements in operational efficiency and customer satisfaction. Skilled in decision-making and relationship building, consistently prioritizing safety and service excellence.
Overview
19
19
years of professional experience
Work History
Maintence Manager/Property Caretaker
Sentiers Du Bout Du Monde /Mt Bechervaise
04.2021 - Current
Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maintained professional, organized, and safe environment for employees and patrons.
Controlled costs to keep business operating within budget and increase profits.
Improved marketing to attract new customers and promote business.
Improved safety procedures to create safe working conditions for workers.
Evaluate and prioritize daily tasks for trail maintenance. Identified possible safety concerns and apply appropriate corrective measures.
Collaborate and participate with the board of directors for the creation of new trails and maintenance priorities
Manage work schedules and budgets for the season.
Firefighter
City of Gaspe
08.2006 - 11.2024
Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
Utilized technical expertise in operating specialized firefighting equipment such as hydraulic extrication tools, and thermal imaging cameras.
Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Provided compassionate support to victims of fires or accidents through emotional reassurance and practical assistance such as finding temporary housing or connecting them with support services.
Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
Oversaw equipment and vehicle upkeep to maintain emergency readiness.
Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
Enhanced overall departmental performance by attending professional development courses and conferences, sharing acquired knowledge with colleagues upon return.
Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
Conducted search and rescue operations during natural disasters, locating trapped individuals and providing assistance as needed.
Equipment Manager
Acuren Group
01.2021 - 10.2023
Monitored equipment and tool inventory to consistent replenishment in alignment with demand.
Inventoried and loaded supplies for travel.
Trained team members effectively to maintain consistent productivity.
Enhanced safety standards with thorough inspection and repair of faulty equipment.
Ensured compliance with all regulatory requirements by maintaining up-to-date documentation and certifications for all equipment.
Ensured timely acquisition of new equipment, streamlining the procurement process.
Promoted safer workplace, identified potential safety hazards associated with equipment and took corrective action.
Optimized equipment allocation to projects, ensuring right tools were available at right time for maximum productivity.
Confined Space Rescue Technician /Senior Team Leader
Suspendem / Ciment McInnis Port Daniel
03.2019 - 12.2020
Coordinated with external agencies such as fire departments or hazmat teams when necessary during complex incidents requiring additional resources.
Maintained a thorough understanding of federal, provincial, and local regulations pertaining to confined space entry and rescue procedures.
Documented completed rescues using appropriate logs and reporting systems, allowing for accurate tracking of operational performance metrics.
Enhanced team efficiency by conducting confined space rescue training sessions.
Collaborated with fellow technicians to ensure seamless communication and coordination during high-stress situations.
Mentored new technicians by providing guidance and support during initial training processes, improving overall team capabilities.
Evaluated new equipment options for suitability within company-specific applications while maintaining cost-effectiveness considerations.
Provided on-site support for industrial clients, mitigating potential risks associated with confined spaces work.
Performed necessary equipment maintenance for optimal performance during rescue operations.
Skills
Decision-making
Time management
Team leadership
Customer service
Relationship building
Verbal and written communication
Documentation and reporting
Task delegation
Policy implementation
Clear communication
Safety procedures
Coaching and mentoring
Risk management
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Maintence Manager/Property Caretaker
Sentiers Du Bout Du Monde /Mt Bechervaise
04.2021 - Current
Equipment Manager
Acuren Group
01.2021 - 10.2023
Confined Space Rescue Technician /Senior Team Leader
Permanent Lieu de Vie et d'Acceuil at Association Le Marronnier du Bout du PontPermanent Lieu de Vie et d'Acceuil at Association Le Marronnier du Bout du Pont
Responsable administratif et financier at LA BEAUTE DU MONDE INCLUSIVE / SAS BEAUTY LIFE (association ESS et organisme de formationResponsable administratif et financier at LA BEAUTE DU MONDE INCLUSIVE / SAS BEAUTY LIFE (association ESS et organisme de formation