Dynamic leader with a proven track record at Costco, adept in customer service and merchandise stocking. Excelled in optimizing product freshness and sales, significantly reducing D&D. Known for exceptional organizational skills and adaptability, I consistently enhanced team performance and member satisfaction through hands-on coaching and innovative problem-solving.
Overview
35
35
years of professional experience
Work History
Produce Manager
Costco
1362 Gloucester 1405 Blair Towers Place
07.2016 - Current
Reviewed daily sales ensuring top ten are on a prime endcap and maintained throughout the day.
Managed product rotation to minimize D&D, optimizing freshness and quality for our members.
Daily review of quality of produce insuring members are purchasing top quality produce.
Applying for credits when their are quality/specification issues. Created goggle doc to follow responses.
Daily review of code dates and communicate with buying if any issues for a EPC or IRC to reduce D&D.
Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
Evaluated employee performance regularly, providing constructive feedback and implementing development plans as necessary. Coached and mentored new team members.
Helped out in all areas of warehouse merchandising from placement of items to overseeing departments when area managers are vacations/short term and days off.
Produce Supervisor
Costco
511 Gloucester
07.2013 - 07.2016
Reviewed sales and D&D daily to ensure placement of top 10 items to maximise sales.
Work on floor plans ensuring IRC are in a high traffic endcap, categories are keep together and proper flow for our members.
Daily inspection of produce quality and code dates. Do credits and send to buying team.
Email buying team to ensure we had quantities for our top sellers and if needed to have IRC/EPC to reduce D&D.
Ensuring all SSOP were done daily.
Ensuring proper rotation done daily.
Food Court Clerk
Costco
511 Gloucester
10.2012 - 07.2013
Completed daily SSOP's and opening procedures.
Managed overstock and stocking cooler and freezer. Maintaining proper stock levels for day sales.
Prepared various food items following recipes and presentation guidelines.
Serving members efficiently at a high level of accuracy.
Able to work multiple serving stations daily and able to juggle multiple tasks to maintain high level of productivity.
Merchandising Stocker
Costco
511 Gloucester
05.2008 - 10.2012
Stocked merchandise according to store layout and product placement. Keeping stock levels straight clean and neat.
Followed stocking procedures and Costco standards.
Executed merchandising placement and follow floor plans daily.
Condensing overstock pallets to maximise steel space in warehouse.
Efficient forklift driver managing steel space, dropping pallets to team in a timely manner and efficiently managing trucks and have pallets up in steel prior to open.
Cobbler
Capital Shoe Service
Billings Bridge Plaza Ottawa Ontario
06.1990 - 05.2008
Self employed and managed dry cleaning in witch store was located in.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Managed time efficiently in order to complete all tasks within deadlines.
Attention to details and quality to maintain customer satisfaction.
Managed inventory levels for shoe repair and for dry cleaners.