Peter Cheng
BRAMPTON,ONTARIO
Summary
Dedicated Ramp Lead with proven success in team leadership, safety compliance, and operational efficiency. Expertise in coordinating ground activities to enhance on-time performance and training new employees on ramp operations.
Overview
5
5
years of professional experience
Work History
Lead Ramp Agent
Alliance Ground International
Toronto, Ontario
11.2024 - Current
- Coordinated efforts with operations, dispatch, and flight crews to enhance workflow efficiency
- Directed crew activities to maintain on-time performance, enforcing safety and compliance standards
- Oversaw ground operations as Ramp Lead in fast-paced airport environments
- Facilitated training of new employees on ramp operations procedures to ensure compliance and operational readiness.
Ramp Agent
Toronto Baggage Handling
Toronto, Ontario
04.2021 - 06.2023
- Handled passenger luggage, mail, and cargo while adhering to safety and privacy protocols.
- Collaborated with team members to achieve on-time baggage processing.
- Sorted and organized luggage to optimize loading and delivery timelines.
Education
Associate of Applied Science - Computer System Technology - Software And Network
Sheridan College Institute of Technology And Advanced Learning
OakvilleSkills
- Safety compliance
- Emergency response
- Process optimization
- Time management
- Team leadership
- Effective communication
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Timeline
Lead Ramp Agent
Alliance Ground International
11.2024 - Current
Ramp Agent
Toronto Baggage Handling
04.2021 - 06.2023
Associate of Applied Science - Computer System Technology - Software And Network
Sheridan College Institute of Technology And Advanced Learning