Peter Castillo
Courtice
Summary
Experienced with maintaining public safety and enforcing laws effectively. Utilizes strong investigative techniques and quick decision-making in high-pressure situations. Knowledge of conflict resolution and community engagement to ensure safe environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
BEO, By-Law Enforcement Officer, Multi-Tenant Houses Team – Full-time
City of Toronto – Municipal Licensing & Standards (MLS)
09.2023 - Current
- Enforce the City of Toronto By-Laws using Toronto Municipal Code: Educate the public by teaching them about the City of Toronto By-Laws to meet City Standards
- Conduct: Audits, compliance and inspections to properties
- Customer Service: Answer public complaints from the 311-hotline given through the work database (IBMS)
- Educate property managers/owners and tenants about violations to the By-Law
- Take further enforcement action if no compliance is achieved
- Investigative Services: Conduct field inspections and investigations of residential/commercial properties to ensure compliance with the City of Toronto By-Laws
- Enter premises of properties with permission from property/owner(s)/operator(s) to ensure safe and sustainable living conditions for tenant(s)
- (Toronto Municipal code – Jurisdiction)
- Collection: Collect and document evidence, from photos to detailed, precise and accurately written notes maintained in a city issued log/notebook
- Interaction: With the general public, property owners, tenants, fire and police officials, prosecutors, city and other government officials to resolve problems
- Attendance: To provincial court, Committees of Council and tribunals to give evidence
- Follows: Direction of Manager and supervisor
- Interacts with all members of the Unit
- MLEOA Certified: Status in great standing
Pre-Board Screening Officer, Part-Time
CATSA - Garda World Security Screening
08.2017 - Current
- Customer Service: Greet passengers and guide them through-out the security screening process
- X-Ray Analysis: Analyze passengers carry-on bags/luggage and provide instructions to colleague on item(s) that require searching
- Check passengers' bags/luggage and determine whether: items are permitted or non-permitted
- Provide options to passengers if items are denied
- Use various tools to screen passengers
- Handheld metal detector, metal detectors, full-body scanners, swab spoon (chemical hand tracer)
- Perform physical pat-down, if necessary, on passengers who alarm or require additional screening
- Ensure quick and efficient screening, while maintaining strict SOPs
- Maintain high level of security, provide positive passenger feedback and ensure no threats to aviation safety
Logistics Management, Shipping Dept. - Part-time
FGL Sports Distribution Centre - (Sportchek)
02.2011 - 06.2024
- Worked in various shipping and receiving teams within the warehouse
- Obtained heavy machinery license within the company
- Able to operate the following heavy machinery: End rider, reach truck, order picker & dock stocker
- Shipping Department: Scan/Audit pallets of products, build pallets to required height, load boxes and skids into trailer of truck, use heavy machine to transport skids to and from different departments
- Worked online shipping department to fulfill high traffic orders
- Complete solo, high priority tasks with no supervision required
- Receiving Department: Receive inventory and delegate it to its assigned department
- Scan products and pack into boxes, close and tape boxes, load onto line to be sent to the shipping department
- Worked on returns and transferred orders on computer
General Laborer/Contractor, Seasonal
DIY Court Canada
02.2021 - 12.2021
- Worked in various weather temperatures installing basketball nets and court tile systems
- Able to lift heavy equipment/tools/items and use construction tools safely
- Receiving of inventory by using the forklift truck and/or team lifting
- Maintain warehouse cleanliness
- Communicate with customers who have general inquiries, concerns or requests
Crew Trainer, Part-time
Central Parkway McDonalds
03.2007 - 07.2013
- Back Kitchen: Complete numerous orders in a quick, safe and orderly fashion, whilst maintaining high accuracy and sanitary procedures
- Cashier: Take multiple orders, managing of customers money, listening to requests and presenting of order(s)
- Training: New employee's are provided housekeeping rules, proper kitchen etiquette, as well as expectations/procedures in handling food preparation whilst keeping high level of speed, accuracy, sanitary, and healthy food handling levels
- Opening and closing of store: Inventory control, food cost management
- Receiving of inventory: Unloading of truck, sorting and storing away inventory
- Maintain overall store cleanliness
- Customer service: Communicate to customers who have requests on their food, concerns about the store
Education
John Cabot Catholic Secondary School
Mississauga, Ontario01.2008
Automotive Technician
Automotive Training Centers
Etobicoke, Ontario03.2013
Police Foundations
Humber Collage Lakeshore Campus
Etobicoke, Ontario01.2010
Skills
- Patience and empathy
- Physical fitness
- Ethics and integrity
- First aid training
- Assertiveness
- Teamwork and collaboration
- Time management & Punctual
- Attention to detail
- Problem-solving abilities
- Multitasking
- Adaptability
- Independant
Languages
English
Native or Bilingual
Certification
MLEOA Certified
First-Aid Certified (Standard, C, CPR & AED)
Full GM Licensed
Firearms Licensed (Restricted & Non-Restricted)
Timeline
BEO, By-Law Enforcement Officer, Multi-Tenant Houses Team – Full-time
City of Toronto – Municipal Licensing & Standards (MLS)
09.2023 - Current
General Laborer/Contractor, Seasonal
DIY Court Canada
02.2021 - 12.2021
Pre-Board Screening Officer, Part-Time
CATSA - Garda World Security Screening
08.2017 - Current
Logistics Management, Shipping Dept. - Part-time
FGL Sports Distribution Centre - (Sportchek)
02.2011 - 06.2024
Crew Trainer, Part-time
Central Parkway McDonalds
03.2007 - 07.2013
Automotive Technician
Automotive Training Centers
Police Foundations
Humber Collage Lakeshore Campus
John Cabot Catholic Secondary School
Similar Profiles
Irteza Abbas SyedIrteza Abbas Syed
Accessibility Officer at City Of Toronto Municipal Election TeamAccessibility Officer at City Of Toronto Municipal Election Team
Steve MendiolaSteve Mendiola
Driver at MLSDriver at MLS
Tabatha GrierTabatha Grier
Truck Driver at MLSTruck Driver at MLS