Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
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Peshirya Shatima

North York,ON

Summary

Motivated and detail-oriented recent graduate with internship experience in administrative support, customer service, and human resources. Skilled in office coordination, employee onboarding support, and customer engagement. Eager to contribute a strong work ethic, organizational skills, and a positive attitude in a dynamic professional setting.

Overview

4
4
years of professional experience

Work History

Intern

NovaCare Health Services
Toronto, Ontario
01.2024 - 04.2024
  • Supported HR team in posting jobs, screening resumes, and scheduling interviews.
  • Facilitated new employee orientations and prepared onboarding documentation.
  • Maintained updated personnel records and organized confidential HR files.
  • Addressed employee inquiries regarding leave balances and policy guidelines.

Intern

BrightPath Education Centre
Toronto, Ontario
09.2023 - 12.2023
  • Streamlined administrative support for office staff, including filing, data entry, and scheduling.
  • Maintained organized digital records and prepared documents for meetings.
  • Managed phone calls and directed inquiries to relevant personnel.
  • Coordinated planning of internal workshops and team meetings.

Intern

GreenLine Telecom
Scarborough, ON
05.2023 - 08.2023
  • Managed incoming customer inquiries via email and phone to ensure prompt response.
  • Resolved billing and service-related questions under supervision to enhance customer satisfaction.
  • Documented customer feedback and escalated unresolved issues to senior representatives for resolution.
  • Shadowed team leads to acquire conflict resolution strategies in customer service.

Factory Worker

Willing Plus
Toronto, Ontario
10.2020 - 02.2022
  • Loaded and unloaded product from trucks, trailers, or other containers.
  • Assembled components using automated equipment as well as manual labor.
  • Followed safety protocols while operating equipment and handling materials.
  • Maintained inventory of materials and supplies, ensuring adequate stock levels.
  • Communicated effectively with team members regarding tasks and progress.

Education

Bachelor of Arts - Business And Society

York University
Toronto, ON
06-2025

Skills

  • Data entry
  • Quick learner
  • Microsoft Excel
  • Team collaboration
  • Customer service
  • Strategic planning
  • Inventory control
  • Problem-solving

Affiliations

  • Football
  • Cooking
  • Books
  • Walks

Accomplishments

Bachelors In Business and Society

Languages

English
Native/ Bilingual

Timeline

Intern

NovaCare Health Services
01.2024 - 04.2024

Intern

BrightPath Education Centre
09.2023 - 12.2023

Intern

GreenLine Telecom
05.2023 - 08.2023

Factory Worker

Willing Plus
10.2020 - 02.2022

Bachelor of Arts - Business And Society

York University

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Peshirya Shatima