Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

PERSIS CHRISTIAN

Scarborough,ON

Summary

Proactive Department Manager and Retail Sales Supervisor with extensive experience in inventory control, customer service management, and staff supervision. Successfully improved operational efficiency and customer satisfaction through technology solutions and process improvements. Strong skills in performance tracking, team development, and strategic merchandising to maximize profitability and loyalty.

Overview

5
5
years of professional experience

Work History

Department Manager

McDonald's
06.2020 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Improved operational efficiency with introduction of cutting-edge technology solutions.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Developed strong relationships with repeat guests, resulting in increased loyalty and return visits.

Retail Sales Supervisor

Value Village
03.2022 - 04.2024
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
  • Monitored inventory to recommend stock levels, maximizing profits and minimizing losses.
  • Led weekly team meetings focused on goal-setting, progress updates, and addressing any areas requiring attention or improvement.

Education

Associate of Arts - Arts And Design Fundamentals

Centennial College of Applied Arts And Technology
Scarborough, ON
05.2024

Associate of Applied Science - Biotechnology

Centennial College of Applied Arts And Technology
Scarborough, ON
04.2022

Skills

  • Staff Management
  • Team Supervision
  • Sales expertise
  • Performance Tracking and Evaluation
  • Inventory Control
  • Staff Training and Development

Languages

English
Professional Working

Timeline

Retail Sales Supervisor

Value Village
03.2022 - 04.2024

Department Manager

McDonald's
06.2020 - Current

Associate of Arts - Arts And Design Fundamentals

Centennial College of Applied Arts And Technology

Associate of Applied Science - Biotechnology

Centennial College of Applied Arts And Technology

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PERSIS CHRISTIAN