Persida Aguilar
Los Angeles
Summary
Energetic and dependable team member with a proven track record of delivering excellent customer service in high-volume, fast-paced environment. Skilled at multitasking, managing heavy workloads, and resolving guest needs calmly and efficiently. Adept at handling front-desk operations, including managing multi-line phone calls while warmly greeting guests in person.
Overview
10
10
years of professional experience
Work History
Crew Member
McDonald's
12.2025 - 05.2026
- Delivered fast, friendly costumer service in high-volume environment, accurately managing cash and digital transactions.
- Collaborated with team members to prepare orders quickly, consistently meeting daily, speed-of-service goal during peak rush hours.
- Maintained a clean, safe, and organized workstation in strict compliance with food safety and health department guidelines.
Church Custodian
Shiloh Ministries
05.2021 - 04.2025
- Provided support for special events held at the church by setting up tables, chairs and decorations according to event specifications.
- Cleaned and maintained the church sanctuary, altar, and other areas in a professional manner.
- Worked cooperatively with volunteers who helped maintain the facility.
- Communicated effectively with supervisor about any issues related to custodial duties.
Restaurant Hostess
The Pantry
02.2016 - 03.2020
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Upsold appetizers, drinks, and desserts when appropriate.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Greeted customers and escorted them to their tables.
Education
High School Diploma -
Cristo Viene Christian School
3607 Whittier Blvd Los Angeles, CA 90023-170106-2006
Skills
- Customer service
- Effective communication
- Time management
- Problem solving
- Organizational skills
- Positive attitude
- Handling complaints
- Fully engages with a speaker to understand their message and responds thoughtfully
Languages
English
Native/ Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
McDonald's
12.2025 - 05.2026
Church Custodian
Shiloh Ministries
05.2021 - 04.2025
Restaurant Hostess
The Pantry
02.2016 - 03.2020
High School Diploma -
Cristo Viene Christian School