Persia Prisock
Suisun
Summary
Continue with growth in my profession and become a more experienced individual. Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Overview
14
14
years of professional experience
Work History
Housekeeping Supervisor
Crystal Clear Home
Sebastopol
07.2023 - Current
- Supervised daily cleaning operations to maintain high standards of cleanliness.
- Trained new staff on safety protocols and cleaning procedures.
- Scheduled and coordinated housekeeping assignments for team efficiency.
- Inspected rooms and common areas for quality assurance and adherence to policies.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
- Explained goals and expectations required of trainees.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Resolved guest complaints regarding cleanliness in a professional manner.
Assistant Manager
Roxy Movie Theater
Santa Rosa
01.2018 - Current
- Assisted in managing daily theater operations and staff scheduling.
- Trained new staff on operational procedures and customer engagement strategies.
- Oversaw concession inventory management and supply ordering processes.
- Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Administrative Assistant
Best Buy
Santa Rosa
01.2020 - 01.2022
- Assisted in maintaining office supplies inventory and procurement processes.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Greeted visitors and provided general information about the company.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Quality Service Specialist
Dad & Son’s Gourmet BBQ
Santa Rosa
06.2012 - 07.2018
- Processed orders accurately and efficiently during peak hours.
- Maintained cleanliness and organization of service areas and equipment.
- Collaborated with team members to ensure timely food preparation.
- Implemented food safety standards in daily operations and service.
- Ensured that all safety protocols were being followed during the production process.
Education
High School Diploma -
Northwest Prep Charter School
Santa Rosa, CA01.2020
Skills
- Hospitable
- Problem Solving
- Innovative Thinking
- Public Speaking
- Customer Service
- Chemical Handling
- Conflict Resolution
- Organized
- Technology
- Time Management
- Adaptable
- Working Well with Others
- Multitasking
- Word
- Excel
- Team Management
- Staff Training
- Attention to Detail
- Cleaning Techniques
- Employee Evaluations
- Task Delegation
References
- Kathleen O’Brien, (707) 596-1372, kobrien@pousd.org
- Leonila Bergstrom, (707) 304-2692, lbergstom@pousd.org
- Kimberly Glenister, (707) 623-0753, kimball.kg@gmail.com
Timeline
Housekeeping Supervisor
Crystal Clear Home
07.2023 - Current
Administrative Assistant
Best Buy
01.2020 - 01.2022
Assistant Manager
Roxy Movie Theater
01.2018 - Current
Quality Service Specialist
Dad & Son’s Gourmet BBQ
06.2012 - 07.2018
High School Diploma -
Northwest Prep Charter School