Perry Prudames
Midland
Summary
Dynamic and results-driven professional with extensive experience at Waypoint Centre for Mental Health Care. Proven track record in enhancing patient satisfaction through effective staff training and best practice cleaning standards. Skilled in workload prioritization and communication, fostering a collaborative environment that promotes continuous improvement and operational efficiency.
Overview
8
8
years of professional experience
Work History
Assistant Manager of Housekeeping
Waypoint Centre For Mental Health Care
08.2024 - Current
- Improved overall patient satisfaction by efficiently managing housekeeping staff and ensuring adherence to high-quality cleaning standards.
- Assessed employee performance regularly through daily and monthly check-ins leading to an improved overall work environment.
- Developed strong relationships with team members and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Housekeeper
Waypoint Centre For Mental Health Care
03.2022 - 08.2024
- Collaborated with other housekeeping staff & clinical staff to complete tasks efficiently and effectively.
- Upheld high standards of sanitation in common areas, and patient areas contributing to a a healthier and safe environment for patients.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
Facility Operator
City of Orillia
11.2020 - 03.2022
- Participated in ongoing professional development opportunities to stay current on industry best practices and technologies, continually enhancing the level of expertise brought to the facility operator role.
- Optimized workflow processes through meticulous analysis of daily tasks, resulting in greater operational efficiency across multiple departments within the facility.
Barista
Starbucks
03.2019 - 10.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Supervisor of Housekeeping
Casino Rama Resort
11.2016 - 03.2019
- Improved overall guest satisfaction by implementing efficient housekeeping procedures and staff training programs.
- Conducted regular inspections of guest rooms and public spaces, ensuring adherence to established cleanliness standards and addressing any issues promptly.
- Promoted a culture of continuous learning among housekeeping staff through ongoing training initiatives tailored to individual needs and skill levels.
Education
Diploma - Health And Fitness
Humber College
Toronto, NoneBachelor of Arts - Psychology
Laurentian University
Greater Sudbury, None04-2026
Skills
- Workload prioritization
- Supervisory skills
- Staff training and development
- Teamwork and collaboration
- Problem-solving
- Time management
- Flexible and adaptable
- Critical thinking
- Excellent communication
- Active listening
- Problem resolution
Timeline
Assistant Manager of Housekeeping
Waypoint Centre For Mental Health Care
08.2024 - Current
Housekeeper
Waypoint Centre For Mental Health Care
03.2022 - 08.2024
Facility Operator
City of Orillia
11.2020 - 03.2022
Barista
Starbucks
03.2019 - 10.2020
Supervisor of Housekeeping
Casino Rama Resort
11.2016 - 03.2019
Diploma - Health And Fitness
Humber College
Bachelor of Arts - Psychology
Laurentian University
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