Perpetua Alfazema

Engaged with customers to effectively build rapport and lasting relationships.

Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Helped customers locate products and checked store system for merchandise at other sites.

Solved customer challenges by offering relevant products and services.

Prepared merchandise for sales floor by pricing or tagging.

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Engaged with customers to build rapport and loyalty.

Generated new sales leads to achieve and exceed monthly sales goals.

Educated clients on current promotional offerings and products using persuasive selling tactics.

Monitored service after sale and implemented quick and effective problem resolutions.

Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Set and achieved company defined sales goals.

Generated advertising brochure for vendor use.

Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.