Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic
Pero Simic

Pero Simic

Brampton,ON

Summary

Detail-oriented truck driver with a strong work ethic and commitment to safety. Proven success in managing delivery schedules and maintaining accurate logs. Ready to leverage expertise in efficient transport solutions to enhance operational effectiveness.

Developed skills in customer service and retail operations within a traveling/shop environment, now seeking to transition into new field. Demonstrated ability in managing inventory and providing exceptional customer service. Looking to leverage these skills to make positive impact in new role.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

12
12
years of professional experience

Work History

Semi-Truck Driver (Reefer / Live Bait Haul)

Pagonis Live Bait Ltd
York, ON
05.2025 - 04.2026
  • Assisted customers with inquiries, ensuring prompt and accurate responses.
  • Delivered exceptional customer service during transport, ensuring timely and safe deliveries.
  • Assisted in vehicle inspections and maintenance to uphold safety standards.
  • Operated semi-truck to deliver live bait products efficiently and safely.
  • Conducted pre-trip inspections to ensure vehicle compliance and safety standards.
  • Maintained accurate logs for hours of service, fuel usage, and route details.
  • Assisted in loading and unloading cargo while adhering to safety protocols.
  • Communicated effectively with dispatchers to coordinate deliveries and address potential issues.
  • Enhanced customer satisfaction with timely deliveries and consistent communication.

AZ Team Truck Driver West Long Haul

Seven Star Express Line LTD
Hamilton, ON
04.2023 - 05.2025
  • Operated long-haul trucks to transport goods across regional routes efficiently.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Maintained accurate logs of driving hours, vehicle maintenance, and delivery schedules.
  • Communicated effectively with dispatch to optimize delivery routes and schedules.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.

5 Ton Truck [Delivery Truck Parts Driver]

Kenworth Truck Centres
Mississauga, ON
10.2021 - 02.2022
  • Delivered parts to customers and service departments efficiently and accurately.
  • Operated delivery vehicles while adhering to safety regulations and company policies.
  • Managed inventory levels, ensuring timely replenishment of stock for seamless operations.
  • Collaborated with technicians to prioritize urgent parts requests, enhancing workflow efficiency.
  • Provided exceptional customer service to clients, responding to questions effectively.
  • Provided exceptional customer service, addressing inquiries proactively and resolving concerns effectively.
  • Exceeded sales goals through exceptional customer service and product knowledge.

Delivery Driver

MRAKOVIC MEAT & DELI
Etobicoke, ON
04.2020 - 11.2020
  • Delivered products efficiently to various locations, ensuring timely service and customer satisfaction.
  • Operated delivery vehicle in compliance with safety regulations and company policies.
  • Maintained accurate delivery logs and documentation for tracking purposes.
  • Communicated effectively with customers regarding delivery times and special requests.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Provided outstanding customer service, addressing guest concerns promptly and professionally.
  • Provided exceptional customer service and addressed customer inquiries.
  • Collaborated with customer service team to achieve seamless customer experience.

Casual Guard

Paladin Security
Toronto, ON
08.2019 - 11.2020
  • Monitored premises to prevent unauthorized access and ensure safety of staff and visitors.
  • Conducted regular patrols to identify potential hazards and report incidents promptly.
  • Responded swiftly to emergencies, coordinating with local authorities as needed.
  • Implemented security protocols, enhancing overall site safety and compliance standards.
  • Maintained detailed logs of daily activities, incidents, and irregularities for management review.
  • Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
  • Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
  • Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.
  • Restricted access to sensitive areas using key cards and security codes.

Design Coordinator

Ideation Integrated
Toronto, ON
01.2017 - 08.2018
  • Coordinated design projects from concept to completion, ensuring alignment with client specifications and branding guidelines.
  • Collaborated with cross-functional teams to streamline design processes and enhance communication efficiency.
  • Developed and maintained project timelines, tracking milestones to ensure timely delivery of design assets.
  • Managed vendor relationships, negotiating contracts and overseeing quality assurance for outsourced materials.
  • Analyzed client feedback to refine design strategies, resulting in improved customer satisfaction and retention rates.
  • Greeted buyers and explained studio browse process and supporting documentation.
  • Served as the primary point of contact for clients during project execution, ensuring their expectations were met while maintaining strong relationships.
  • Scheduled weekly staff meetings and other events, drafted meeting agendas and organized supporting documentation.
  • Ensured adherence to brand standards across all designs, maintaining a cohesive visual identity for clients.

Grocery Clerk

Freshco
Brampton, ON
03.2014 - 04.2016
  • Maintained inventory levels, ensuring product availability for customers.
  • Assisted customers with inquiries, providing exceptional service and support.
  • Monitored product quality and freshness, reducing waste effectively.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Implemented safety procedures, minimizing risks in work environment.
  • Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Retrieved items for customers and verified prices.
  • Prepared attractive displays for promotional events or seasonal items that resulted in increased sales revenue.
  • Contributed to increased sales performance by stocking shelves in a visually appealing manner.
  • Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
  • Collaborated with team members to restock shelves and organize displays.

Education

Saint Augustine Secondary School
Brampton, ON
06-2014

GED -

Toronto Film School
Vaughan, ON
03-2016

Certificate in Commercial Truck Driver Training

UK Truck Training Centre
Mississauga, ON
09-2022

Skills

  • Strong work ethic
  • Self-motivation and discipline
  • Safe driving practices
  • Commercial driver's license
  • Outstanding customer service
  • Customer service experience
  • Residential customer service
  • Time management
  • Problem-solving skills
  • Teamwork and collaboration
  • Listening skills

Accomplishments

  • Brought in a number amount of new customers.
  • Resolved product issue through consumer testing.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 5 staff members.
  • Conflict Resolution - Accountable for managing customer account inquiries, accurately delivering information to ensure the resolution of product/service issues and customer satisfaction.
  • Promoted products and encouraged customers to upgrade their existing product plans.

Languages

English
Native or Bilingual
Croatian
Limited Working

Interests

  • Gym Workouts
  • Photography
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Wine Tasting
  • Road Trips
  • Adventure Travel
  • Hiking
  • Camping

Timeline

Semi-Truck Driver (Reefer / Live Bait Haul)

Pagonis Live Bait Ltd
05.2025 - 04.2026

AZ Team Truck Driver West Long Haul

Seven Star Express Line LTD
04.2023 - 05.2025

5 Ton Truck [Delivery Truck Parts Driver]

Kenworth Truck Centres
10.2021 - 02.2022

Delivery Driver

MRAKOVIC MEAT & DELI
04.2020 - 11.2020

Casual Guard

Paladin Security
08.2019 - 11.2020

Design Coordinator

Ideation Integrated
01.2017 - 08.2018

Grocery Clerk

Freshco
03.2014 - 04.2016

Saint Augustine Secondary School

GED -

Toronto Film School

Certificate in Commercial Truck Driver Training

UK Truck Training Centre
Pero Simic