Organized and dependable candidate successful at managing multiple priorities with strict deadlines with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong communicator with excellent time management skills. Possesses excellent problem-solving skills and ability to think and act quickly to find solutions. Bilingual with language profile CCC and a Secret security Clearance.
Overview
11
11
years of professional experience
Work History
Administrative Coordinator (AS-02)
Department Of National Defense
12.2023 - Current
Canadian Forces Housing Agency, General Managers Offices - Corporate Services & Finance, Procurement and Resource Management
Tracking coordinating and triaging documents and correspondence
Travel arrangements and processing travel expenses claims
Coordination of management committees (agenda and minutes)
Quality control of correspondence and documents (Briefing Notes/ presentations)
Provide financial administrative support ; monitoring budgetary reports, verifying & processing invoices, Create Purchase Orders, generating reports, travel claims.
Manage 10K Acquisition Card
Preparing small contracts or call-ups to standing offers
Small-scale project management
Liaise with other and serve as a point of contact on behalf of executive
Manage delivery of administrative support services
Coordinating daily operations and activities (correspondence/emails and calendar)
Assistant, Administrative Services (AS-01)
Employment And Social Development Canada
03.2020 - 12.2023
Senior General Counsel and Deputy Head's Office
Manage General Counsel and Deputy Head Inbox and schedule
Manage leave and training requests in PeopleSoft
Enter Timekeeping hours in LEX
Schedule internal and external meetings
Compile, extract and sort data
Photocopy, print, scan documents
Process files on a priority basis
Provide general administrative support to team
Manage Human Resources requests (plan, coordinate and organize delivery of administrative services and support programs)
Answer calls using multifunction phone with multiple lines
Update various documents (vacation calendar, time entry reconciliation, team flowchart, etc.)
Use tracking and recall system
Reconcile and verify data
Manage coordination of Counsels trainings (registration, obtaining documents, managing slides during sessions, taking attendance, creating and maintaining database on Counsel trainings)
Coordinate Law Day-Staff Meetings (Agenda, room reservation, accommodation, survey, etc.)
Acting Executive Assistant, AS-04
Act as a point of contact between our office, branches and regions to provide documents for departmental briefings, events, travel and meetings.
Plan and implement activities in a timely manner and consider priorities
Track active tasks to ensure deadline are met
Coordinate Management meetings Agenda and minutes
Coordinate Litigation Weekly Reports inputs and approval
Quality control of correspondence and documents
Make travel arrangement and travel claims using myEMS (SAP)
Submit translation requests to the Translation Bureau
Provide financial administrative support
Collaborate with procurement team on activities related to contracts
Experience working and collaborating with executive offices
Acting Admininstrative Assistant (AS-01)
Impact Assessment Agency Of Canada
09.2019 - 03.2020
Director's Office - Aboriginal Policy Directorate
Manage director's agenda
Schedule internal and external meetings
Prepare meeting documents
Welcome guests and clients
Compile, extract and sort data
Manage HR requests
Develop, improve and update administrative procedures, databases and guidelines
Manage team's finances using SAP (process invoices, salary forecasting, travel budget management, reservation and fund commitments, purchase of office supplies, contracts)
Manage $ 5 000 Acquisition Card
Provide general office support to team
Processing requests in order of priority
Review outgoing correspondence and documents (spelling, font, format, etc.)
Acting Administrative Assistant (AS-02)
Impact Assessment Agency Of Canada
01.2019 - 09.2019
President's Office
Manage President and President's office agenda
Schedule internal and external meetings
Prepare meeting documents
Welcome guests and clients
Process requests in order of priority
Compile, extract and sort data
Use GC Docs and CCM Enterprise to store and share information across Agency
Provide general administrative support
Coordinate HR requests (Staffing requests, leave and training requests, etc.)
Answer President and Chef of Staff calls using multifunction phone with multiple lines
Monitor, analyze and assign content of incoming correspondence, Ministerial briefing requests and Parliamentary questions
Assign Tasks to Sectors for response or actions to be taken, while ensuring that response is complete and deadlines are met (create routine slip, track progress, close tasks, store documents, etc.)
Review outgoing correspondence and document
Administrative Clerk (CR-04)
Impact Assessment Agency Of Canada
05.2018 - 01.2019
Vice-President's Office, External Relations and Strategic Policy Sector
Manage Vice-President's agenda and monitor Inbox
Schedule internal and external meetings
Reserve meeting room and prepare logistics
Prepare meetings documents
Compile, research, extract and sort data
Welcome guest and clients (assist and guide clients)
Prepare, update and edit various documents (emails, Briefing Notes, training requests, etc)
Make travel arrangements and travel claims using HRG (Arrange transportation, accommodation, incidentals, get approval, collect receipts, etc)
Process incoming requests in order of priority
Use GC Docs to store, edit and share documents across Agency
Photocopy, scan and print documents
Answer Vice-President calls using multifunction phone with multiple lines
Coordinate HR requests
Join meetings and take minutes
Enter data and use database
Reconcile and verify data
Use tracking and recall system
Provide general administrative office support
Interpret and implement directives
Process Access to Information consultation requests
Process requests from Ministerial Correspondence Unit
Paid attention to detail while completing assignments
Developed strong communication, organizational and time management skills
Teacher
Fast Forward French
06.2013 - 05.2018
French as a Second Language
Create and develope lesson plans to meet students' academic needs.
Implement reading and writing workshops to increase student literacy and support school reading programs.
Modify lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Incorporate exciting and engaging activities to achieve student participation and hands-on learning.
Deliver individual and group lessons in person and virtual
Teach Federal Government officials French as Second Language Program (PFL2: levels A, B and C) and train public servants to take their SLE tests
Plan learning activities and identify appropriate resources
Supervise, instruct and facilitate student learning
Develop individualized programs
Ensure students assessment and profiles are updated
Assess progress by personal objectives and prepare monthly reports
Prepare daily reports (course summary and information sharing, homework to complete, etc) and discuss with parents students' progress and classroom behavior
Assist with students homeworks and projects
Provide client focused service
Ensure students safety, comfort and well-being
Lead and manage projects: develop learning resources by level (Preschool, elementary, High School), as well as program for Summer Camp
Work with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Administrative Support Officer (FSWEP)
Transportation Safety Board Of Canada
06.2015 - 08.2015
President's Office
Assist Senior Management in day-to-day tasks
Create certificate of recognition
Process requests related to Air, Marine and Rail transportation safety
Research, review and correct documents
Use reminder system (BF)
Verify financial data
File electronic and paper documents
Liaise between HR and hiring manager
Interpret and implement directives
Organize logistics for meetings or activities
Reconcile and verify data
Manage incoming and outgoing correspondence
Collect transportation safety information
Photocopy, scan, print documents
Printing and binding documents
Greet, orient, respond to clients questions in person, phone or email.
Assist writing and tracking reports
Use PeopleSoft system (HRMS)
Education
No Degree - Bachelor of Social Sciences
University of Ottawa
Ottawa, ON
High School Diploma -
Beatrice Desloges
Ottawa, ON
07.2012
Skills
Strong experience with HRG/STS, SAP/HAMIS Financials, GC Docs, Microsoft Office, LEX, CCM Enterprise, SharePoint, ClaimsX
Correspondence Management
Calendar Management
5 years of experience in teaching young people and adults
10 years of customer service
Experience inputting, collecting, researching, verifying, extracting and presenting data
Experience reviewing and proofreading documents
General administrative support experience in corporate environment