Perla Solorio
Antioch
Summary
Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Celias Mexican Restaurant
Antioch
08.2022 - 06.2025
- Greeted guest and escorted them to their tables
- Managed reservations, waitlists, and special requests for large parties
- answered phone calls and took orders through the phone when needed
- managed card and cash transactions
- Maintained cleanliness of lobby, including wiping down Areas when business was slow
- resolved customer service and any food related issues to maintain customers satisfied
- Managed to multitask by restocking merchandise and packing to go orders
- answered questions and recommended any specials when asked
- helped out servers when business was super busy to support customers needs
- Issued receipts, refunds and credit
- Verified that customers were of legal age to purchase alcohol
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Trained new team members
- Built productive relationships with employees
- Maintained contact with kitchen and serving staff to properly handle dining details and address any concerns
- At the end of shift I handled the Report and made sure everything was set for the next day plus cleared out the cash drawers
Cashier
Starbread Bakery
Pleasant Hill
10.2020 - 06.2022
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions
- Made sure to stock up the boxes for the baked items when low on merchandise
- Accepted cash and credit card payments, and provided change.
- Trained new team members in cash register, and customer services.
- when business was slow made sure to keep myself busy by keeping area cleaned
- Counted and balanced cashier drawer for the end of the shift report
- managed to work alone on busy days and multitask to keep the customers satisfied and having them in and out
- communicated well with coworkers
- Made sure the bread was fully baked
- Cleaned work areas, utensils, and surfaces
- Set oven to appropriate temperatures to pre-heat.
Education
High School Diploma -
Ygnacio Valley High School
Concord 06-2021
Skills
- Multitasking abilities
- Leadership
- creativity
- Customer service
- Communication skills
- Cash handling
- Menu memorization
- Handling complaints
References
Lizbeth Caracas
Starbread bakery manager
(925)705-3413
706 Contra Costa Blvd,Pleasant Hill,Ca 94523
Timeline
Restaurant Hostess
Celias Mexican Restaurant
08.2022 - 06.2025
Cashier
Starbread Bakery
10.2020 - 06.2022
High School Diploma -
Ygnacio Valley High School
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