Perla Sandoval
Whittier
Summary
A dedicated and highly skilled administrative professional with over a decade of experience in the real estate and administrative assistant industries. Proven ability to provide exceptional support, manage multiple tasks, and lead teams while fostering collaboration. Known for a strong work ethic, attention to detail, and a commitment to going above and beyond expectations. Ready to take on new challenges and contribute positively as a valuable asset to your team.
Overview
8
8
years of professional experience
Work History
Operations Manager
GMT Real Estate
05.2024 - Current
- Oversee daily operations of the real estate office, managing a team of agents and support staff to ensure smooth transactions and high levels of client satisfaction.
- Handle property listings, schedule and coordinate showings, and efficiently manage a high volume of communications (emails, texts, and phone calls) to ensure prompt, professional responses.
- Empower employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed and maintained relationships with external vendors.
Associate Project Manager
AVI-SPL
10.2023 - 05.2024
- Managed client and vendor communications, coordinating project timelines, deliveries, and installations to ensure on-time completion and adherence to budget constraints.
- Supported project managers by tracking progress, updating documentation, and preparing progress reports for stakeholders.
- Coordinated with cross-functional teams to address project issues and ensure timely resolution, while managing pick tickets and facilitating equipment selection for delivery.
Lead Escrow Assistant
Mor Escrow Services
08.2016 - 09.2023
- Assisted Escrow Officers in managing transactions from opening to closing, ensuring full compliance with state regulations and company policies.
- Conducted title searches, reviewed reports for potential obstacles, maintained organized transaction records, and provided exceptional customer service by keeping clients informed and addressing concerns promptly.
- Processed payoff demands, insurance documents (EOIs), solar system transfers and releases, along with additional escrow-related documentation.
- Prepared closing documents, managed the disbursement process, and oversaw follow-up for all escrow transactions.
Education
Bachelor of Arts - Business Administration
Vanguard University
Costa Mesa, CA05-2016
Skills
- Microsoft Office Suite
- Notary Public, State of CA
- Operations management
- Customer service
- Time management
- Problem-solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Operations Manager
GMT Real Estate
05.2024 - Current
Associate Project Manager
AVI-SPL
10.2023 - 05.2024
Lead Escrow Assistant
Mor Escrow Services
08.2016 - 09.2023
Bachelor of Arts - Business Administration
Vanguard University
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