Perla Sanabria
Toronto,Canada
Summary
Detail-oriented and reliable professional skilled in managing multiple priorities while maintaining a positive demeanor. Strong willingness to embrace additional responsibilities to achieve team objectives, supported by diverse experience in site supervision, civil maintenance, sales lead generation, and marketing support. Proven ability to contribute effectively in dynamic environments, ensuring projects are completed on time and to high standards. Committed to fostering collaboration and driving results that align with organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Lead Generator / Marketing Assistant
Best Guard Security
02.2025 - 04.2025
- Identified and qualified prospective clients seeking security services through research, outbound calls, and email campaigns.
- Executed 100 outbound and inbound calls daily to facilitate communication and provide customer support.
- Performed an average of 200 outbound and inbound calls daily to connect with leads and nurture client relationships.
- Maintained and updated lead and prospect databases to ensure accurate records for sales follow-ups.
- Coordinated and implemented marketing campaigns, including promotional materials and online presence management.
- Supported preparation and distribution of proposals, quotes, and contracts.
- Provided professional customer service to prospective and existing clients, strengthening client relationships and generating repeat business.
- Assisted with organizing sales documentation, tracking performance metrics, and preparing reports for strategy meetings.
- Conducted market research to identify new business opportunities and monitored competitor activity.
Civil Maintenance
Ontario Power Generator (OPG)
08.2024 - 01.2025
- Maintained monitors and operational equipment to support safe and efficient plant operations.
- Managed inventory and maintenance supplies to ensure timely availability for staff and minimize restocking delays.
- Identified and reported unsafe conditions and equipment issues, facilitating prompt repairs and enhancing workplace safety.
- Maintained plant cleanliness while exceeding regulatory and safety standards.
- Ensured full compliance with nuclear regulations and safety protocols, resulting in zero safety violations.
- Collaborated effectively in team environments for routine maintenance tasks.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Adjusted work schedule to cover night, weekend, and holiday shifts.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Adapted swiftly to changing situations, ensuring seamless transitions and continued productivity.
- Applied analytical and problem-solving skills to develop solutions for challenging situations, contributing to operational efficiency.
Site Supervisor
Best Guard Security / Elite Residential Services
08.2019 - 08.2024
- Liaised with subcontractors to ensure timely project completion and adherence to site operations.
- Coordinated repairs and support services to promptly address and resolve tenant complaints.
- Actively listened to residents, resolved concerns promptly, and escalated major issues to management.
- Trained new team members on site policies and procedures to enhance compliance and efficiency.
- Enforced company rules and regulations consistently.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated resident databases to ensure accurate and current information.
Site Supervisor
Condor Security
01.2016 - 08.2019
- Oversaw daily concierge operations, ensuring high standards of service and staff performance.
- Responded to resident inquiries professionally via phone, email, and in person.
- Patrolled buildings and grounds to identify and deter security threats.
- Compiled detailed reports on incidents, property damage, and unusual occurrences to inform management.
- Performed guard duties while exercising sound judgment within company policies.
Security Concierge
ASP Security & Condor Security
11.2012 - 01.2016
- Patrolled and monitored premises to ensure resident safety.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Prepared comprehensive safety and activity reports to inform building management of security status.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Performed guard duties by making judgment decisions within proper policy and procedures.
- Documented all security breaches and investigations in detailed reports to support incident analysis and response.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Developed and implemented privacy and security management protocols across the organization.
Education
High School Diploma -
High School
Toronto, ONSecurity
Security Course
Skills
- Sales Lead Generation
- Marketing Support
- Administrative Support
- Inventory Management
- Safety & Regulatory Compliance
- Detail-Oriented
- Professionalism
- Team Collaboration
- Effective communication
- Staff Management
- Building Operations
- Civil Maintenance
Languages
- English
- Spanish
Certification
- WHMIS Trained
- First Aid (OPG and Private Company)
- Security Guard License
- Working at Heights Certification
- Security Clearance
References
References available upon request.
Timeline
Sales Lead Generator / Marketing Assistant
Best Guard Security
02.2025 - 04.2025
Civil Maintenance
Ontario Power Generator (OPG)
08.2024 - 01.2025
Site Supervisor
Best Guard Security / Elite Residential Services
08.2019 - 08.2024
Site Supervisor
Condor Security
01.2016 - 08.2019
Security Concierge
ASP Security & Condor Security
11.2012 - 01.2016
High School Diploma -
High School
Security
Security Course