Perla Rodriguez
San Diego
Summary
Dynamic Home Care Coordinator with extensive experience at PACE, excelling in care coordination and compliance management. Proven ability to develop individualized service plans and foster family engagement, ensuring optimal patient outcomes. Skilled in problem-solving and patient communication, dedicated to enhancing the quality of life for clients with diverse health needs.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Home Care Coordinator
PACE
Chula Vista
12.2024 - Current
- Coordinated comprehensive care plans tailored to diverse health needs, enhancing client support.
- Collaborated with healthcare providers to ensure optimal service delivery.
- Facilitated communication between clients, families, and support teams effectively.
- Monitored patient condition, progress, and safety by conducting regular visits and assessments.
- Ensured compliance with federal regulations governing home health agencies such as HIPAA privacy rules.
- Facilitated family meetings to discuss goals and objectives related to the patient's plan of care.
- Cultivated strong relationships with clients, families, and medical professionals to streamline coordination of home care services.
- Designed individualized service plans that specifically addressed client needs, promoting effective care delivery.
- Utilized problem-solving skills to troubleshoot issues that arose during daily operations.
Home Health Aide
PACE
Chula Vista
05.2022 - 12.2024
- Maintained accurate patient records and documentation for care continuity.
- Coordinated family involvement to address patient needs and concerns, enhancing care support.
- Communicated effectively with multidisciplinary teams for optimal care delivery.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Educated patients and families on health care needs, conditions, and options.
- Participated in developing individualized care plans based on medical orders and assessments.
- Documented care provided and submitted detailed notes to supervisor for improved care continuity.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
PCA Personal Care Assistant
Coronado Retirement Village
Coronado
09.2020 - 05.2022
- Assist residents with dressing, toileting, feeding, bathing, and personal hygiene care.
- Assist residents with transfers: hoyer lift, stand-by, pivot, and sit-to-stand.
- Provide incontinence care to residents who are unable to toilet.
- Assist residents with dementia and alzheimer's and redirect as needed.
- Assist clients with daily living activities and personal hygiene needs.
- Assist clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Ensure residents received meals according to diet restrictions and texture.
- Facilitated engaging activities and entertainment to promote social interaction among residents.
- Answer call lights in a timely manner in order to assist with whatever needs they had.
- Rotate bedbound residents every 2 hours to prevent bedsores.
- Maintain contact with residents' family members to ensure they are aware of any ongoing changes and to provide quality care.
- Report any concerns or changes in condition to Med Tech on shift and Administrator.
- Maintained accurate records of client care and services provided.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Collaborated with healthcare professionals to optimize care plans for clients.
- Provided emotional support and companionship, fostering positive relationships and enhancing client well-being.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Utilized adaptive equipment such as wheelchairs, walkers, or canes.
- Recorded patient temperature, pulse, and blood pressure to monitor health and well-being.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Reported concerns to nurse supervisor to promote optimal care.
- Ensure safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Empty catheter bags and colostomy bags.
- Record daily bowel movements, food intake, and liquid intake.
PCA Personal Care Assistant
Sienna at Otay ranch
Chula Vista
03.2019 - 10.2020
- Assist residents with dressing, toileting, feeding, bathing, and personal hygiene care.
- Assist residents with transfers: hoyer lift, stand-by, pivot, and sit-to-stand.
- Rotate bedbound residents every 2 hours to prevent bedsores.
- Served residents all meals according to diet restrictions and texture.
- Redirected residents with dementia and Alzheimer's to foster focus and engagement in daily activities.
- Facilitated resident engagement through tailored activities and entertainment to enhance social interaction and well-being.
- Communicated with residents' family members regarding ongoing changes to ensure informed participation in care decisions.
- Report any concerns or changes in condition to MedTech on shift or Resident Services Director.
Sales Associate
Ross Dress For Less
Chula Vista
10.2017 - 11.2019
- Welcomed guests, answered questions, and provided exceptional customer service to enhance shopping experience.
- Recommended and located merchandise tailored to customer needs and preferences.
- Assist customers with requests in store and on the phone.
- Answer questions regarding the store and its merchandise.
- Coordinated monetary operations, handled cash registers, and balanced drawers to ensure accurate transactions.
- Tracked inventory levels and replenished shelves.
- Restock shelves with merchandise that just arrived or merchandise that was returned.
- Marked merchandise with prices to facilitate customer purchases and inventory management.
- Contribute to team's daily sales goals.
Technical Director
Entravision Communications
San Diego
10.2007 - 03.2017
- Managed audio mixing and recording during productions to achieve high-quality sound.
- Ensured distraction-free productions with comprehensive technical support from various roles.
- Recruit and train exceptional employees to fulfill required positions within the technical field.
- Maintained detailed and reliable records of warranties and licensing agreements for efficient management.
- Boosted team morale by providing support and motivation during challenging project timelines.
- Streamlining processes so that the business operates at maximum efficiency.
Education
High school diploma -
colegio Cristobal Colon
Tijuana, B.C.06-1996
Skills
- Care coordination planning
- Service delivery planning
- Patient care planning
- Regulatory compliance
- Patient interactions
- Family involvement
- Safety oversight
- Alzheimer's Care
- Dementia Care
- Memory Care
- Meal Preparation
- Patient Care
- Caregiving
- Senior Care
- Epic systems
- Schedule management
- Issue resolution
- Teamwork
- Listening skills
- Personal assistant
- Epic systems
Certification
- CPR/First Aid, 10/23/2027
- CNA, California Department of Public Health, Issued 7/08/2025, Expires 12/20/2027
- HHA, California Department of Public Health, Issued 3/17/2026, Expires 10/20/2028
Awards
Employee of the Month, 01/22
Languages
Spanish
Full Professional
English
Professional
Timeline
Home Care Coordinator
PACE
12.2024 - Current
Home Health Aide
PACE
05.2022 - 12.2024
PCA Personal Care Assistant
Coronado Retirement Village
09.2020 - 05.2022
PCA Personal Care Assistant
Sienna at Otay ranch
03.2019 - 10.2020
Sales Associate
Ross Dress For Less
10.2017 - 11.2019
Technical Director
Entravision Communications
10.2007 - 03.2017
High school diploma -
colegio Cristobal Colon