- Fluent in Spanish
- Fluent in English
Perla Patricio
Los Angeles
Summary
Dynamic and reliable sales floor associate with proven expertise at Ross Dress For Less in customer service and merchandise display. Adept at resolving customer inquiries with active listening and maintaining store organization. Committed to enhancing the shopping experience through cleanliness and efficient stock management, ensuring a welcoming environment for shoppers.
Overview
7
7
years of professional experience
Work History
Temp Sales Floor Associate
Old Navy
11.2023 - 01.2024
- Maintained cleanliness of store floor, organized displays and assisted with store merchandising initiatives.
- Efficiently handled customer issues by listening attentively, responding promptly and following up as needed.
- Gained experience in customer service providing assistance to customers with product inquiries and purchases.
Call Center Representative
Alight Retiree Solutions
08.2023 - 10.2023
- Answered incoming calls promptly and professionally, addressing customer inquiries with empathy and understanding.
- Managed difficult situations calmly and effectively while maintaining a positive attitude towards customers.
- Proficiently handled high call volumes while maintaining quality service standards.
Stocker
Ross Dress For Less
04.2022 - 07.2022
- Stocked Shelves during store hours, maintaining clean and presentable work areas to reduce hazards.
- Provided assistance to customers with locating items.
- Maintained a clean and orderly work environment.
Salesfloor Associate
Ross Dress For Less
09.2018 - 02.2021
- Greeted customers warmly and offered assistance.
- Operated cash register to handle purchases, refunds, and exchanges for customers.
- Assisted with training and mentoring new team members.
- Performed cleaning tasks, keeping the store neat and organized.
- Assisted with covering breaks for other co-workers in fitting rooms, cashier, and salesfloor maintaining.
Fryer
Jack in the Box
04.2017 - 08.2018
- Ensured compliance with local health department regulations through regular equipment cleaning and maintenance, as well as proper food handling procedures.
- Changed out cooking oil on regular basis and kept fry area clean to avoid grease fires or hazards.
- Enhanced customer satisfaction by consistently preparing high-quality food items according to established recipes and guidelines.
- Read food order slips and listened to verbal instructions to properly prepare food for customers.
- Disinfected workspace and washed all utensils and dishes to maintain hygienic kitchen.
Education
High School Diploma -
Garfield Adult School
Los Angeles, CASkills
- Good team player
- Interpersonal Skills
- Multitasking Skills
- Detail Oriented
- Critical Thinking Skills
- Goal oriented
- Customer service
- Store maintenance
- Cash handling
Interests
Timeline
Temp Sales Floor Associate
Old Navy
11.2023 - 01.2024
Call Center Representative
Alight Retiree Solutions
08.2023 - 10.2023
Stocker
Ross Dress For Less
04.2022 - 07.2022
Salesfloor Associate
Ross Dress For Less
09.2018 - 02.2021
Fryer
Jack in the Box
04.2017 - 08.2018
High School Diploma -
Garfield Adult School
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