Summary
Overview
Work History
Education
Skills
Languages
Community Service
Work Availability
Timeline
TruckDriver

Percival Harris

Saint John,Canada

Summary

Logistics professional with strong background in long-haul and regional transportation. Recognized for maintaining on-time deliveries and adherence to safety regulations. Known for collaborative work with dispatchers and flexibility in meeting dynamic schedules. Skilled in route planning and vehicle maintenance.

Overview

10
10
years of professional experience

Work History

Package Handler (Part Time)

FedEx
Saint John, NB
01.2026 - Current
  • Sorted and organized packages for efficient loading and unloading processes.
  • Collaborated with team members to ensure timely completion of daily shipping targets.
  • Conducted quality checks on incoming shipments to verify accuracy and condition of products.

Class 1 Truck Driver

Sunbury Transport
Saint John, NB
10.2025 - 01.2026
  • Operated Class 1 trucks to deliver goods safely and efficiently across designated routes.
  • Conducted pre-trip vehicle inspections to ensure compliance with safety regulations and operational standards.
  • Maintained accurate logs of driving hours, mileage, fuel consumption, and delivery schedules for auditing purposes.
  • Collaborated with dispatchers to optimize route planning and enhance delivery timelines.

Technical Support Agent

Wyndham Hotels and resorts
Saint John, NB
08.2022 - 09.2025
  • Provided support for hotel management systems, enhancing operational efficiency.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Collaborated with IT teams to implement software updates and system enhancements.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.

Warehouse Worker

Surplus Furniture & Mattress Warehouse
Saint John, NB
06.2022 - 08.2022
  • Conducted inventory checks to ensure accurate stock levels and minimize discrepancies.
  • Managed shipping and receiving processes, ensuring timely dispatch of orders to customers.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Call Center Agent

Alight solutions
Saint John, NB
11.2021 - 06.2022
  • Customer support, coworker assistance, insurance assistance.
  • Handled high volume customer inquiries through multiple communication channels, ensuring timely resolution.
  • Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.

Booking Agent

Cloud 5 Solutions
Saint John, NB
06.2020 - 10.2021
  • Customer support, coworker assistance, hotel liaison.
  • Managed booking processes for multiple clients, ensuring timely and accurate reservations.
  • Coordinated travel itineraries, optimizing routes and schedules for efficiency.
  • Resolved client inquiries and issues promptly, enhancing customer satisfaction levels.

Customer Service Call Center Agent (Part Time)

SITEL Group
Saint John, NB
10.2017 - 01.2020
  • Tech troubleshooting, transaction handling, data protection.
  • Resolved customer inquiries efficiently through active listening and problem-solving techniques.
  • Facilitated effective communication between departments to enhance service delivery and issue resolution.

Machine Mechanic (Internship)

Noranda Aluminum
Saint Ann, Jamaica
07.2017 - 08.2017
  • Machinery repair planning and maintenance in industrial setting.
  • Conducted routine maintenance checks to ensure optimal equipment performance.
  • Collaborated with operators to minimize downtime during machine malfunctions.

Machine Mechanic (Internship)

Noranda Aluminum
Saint Ann, Jamaica
07.2016 - 08.2016
  • Machinery repair planning and maintenance in industrial setting.
  • Conducted routine maintenance checks to ensure optimal equipment performance.
  • Collaborated with operators to minimize downtime during machine malfunctions.

Education

Machining

New Brunswick Community College
Saint John, NB
05-2020

Mechanical Engineering Technology - Engineering

New Brunswick Community College
Saint John, NB
06.2019

Pre-University Engineering Science - Engineering

Brown’s Town Community College
Jamaica
06.2017

Skills

  • Professionalism and punctuality
  • Safe driving practices
  • Decision-making under pressure
  • Adaptability to weather conditions
  • Customer service
  • Active listening
  • Critical thinking
  • Documentation and reporting

Languages

English
Native or Bilingual

Community Service

  • Alexandria Public Library, Library Assistant, Jamaica, 2016, Tech support, shelving, clerical tasks.
  • Police Station, Assistant, Alexandria, Jamaica, 2015, Filing, logbook, admin support.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Package Handler (Part Time)

FedEx
01.2026 - Current

Class 1 Truck Driver

Sunbury Transport
10.2025 - 01.2026

Technical Support Agent

Wyndham Hotels and resorts
08.2022 - 09.2025

Warehouse Worker

Surplus Furniture & Mattress Warehouse
06.2022 - 08.2022

Call Center Agent

Alight solutions
11.2021 - 06.2022

Booking Agent

Cloud 5 Solutions
06.2020 - 10.2021

Customer Service Call Center Agent (Part Time)

SITEL Group
10.2017 - 01.2020

Machine Mechanic (Internship)

Noranda Aluminum
07.2017 - 08.2017

Machine Mechanic (Internship)

Noranda Aluminum
07.2016 - 08.2016

Machining

New Brunswick Community College

Mechanical Engineering Technology - Engineering

New Brunswick Community College

Pre-University Engineering Science - Engineering

Brown’s Town Community College
Percival Harris