Dynamic and reliable, with a proven track record at Winners T.J.X Canada, I excelled in enhancing customer satisfaction and streamlining transactions. Adept in customer service and problem-solving, I significantly contributed to a positive shopping environment, mastering high-volume sales periods with exceptional service and efficiency.
Hi, I’m
Percival Holness
Toronto,ON
Summary
Overview
11
years of professional experience
Work History
Winners T.J.X Canada
Retail Sales Associate Cashier
08.2013 - Current
Job overview
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Assisted customers by answering questions and fulfilling requests.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Maplewood High School Toronto, ON
High School Diploma
09-2009
University Overview
Skills
- Quick learner
- Customer service
- Patience and empathy
- Cleanliness and hygiene
- Customer engagement
- Customer support
- Customer assistance
- Decision-making
- Teamwork
- Problem-solving
- Reliability
- Critical thinking
Languages
English
Native or Bilingual
Career Objective
Career Objective
I'm a motivated individual with a strong sense of responsibility and a proven track record of viligance seeking an entry-level security guard position at Paragon Security. I'm committed to enhancing my skill set through on-the-job experience while promoting a safe and secure environment.
Timeline
Retail Sales Associate Cashier
Winners T.J.X Canada
08.2013 - Current
Maplewood High School
High School Diploma
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