Perla C. Pelayo
Santa Clarita
Summary
Excellent in providing great customer service with dedication and an engaging personality. Multifaceted in team leadership, cash management and consistently driving sales, while fostering a positive dining experience.
Overview
6
6
years of professional experience
Work History
Server
Ichiban Sushi Bar
01.2025 - Current
- Seated and served patrons while also answering questions about menu items and making recommendations.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Server
Monty's Sports Bar And Grill
11.2023 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
Social Media Content Creator
Shop Rych LLC
08.2022 - 02.2024
- Managed content across multiple platforms for widest audience reach.
- Produced original, creative content for promotional advertisements and marketing materials.
- Customized brand message to reach and capture target audience interest and drive engagement.
Server Manager
Las Delicias Classica Taqueria
05.2022 - 02.2024
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Trained servers on order management, food service quality and how to build rapport with guests.
Server Manager
Las Delicias Cevicheria
02.2021 - 05.2022
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Server
Las Delicias Del Mar
07.2019 - 03.2020
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
College of The Canyons
Valencia, CAHigh School Diploma -
Golden Valley High School
Santa Clarita, CA05-2018
Skills
- Multitasking and Organization
- Positive and Professional Attitude
- Team Leadership Skills
Languages
Spanish
English
Timeline
Server
Ichiban Sushi Bar
01.2025 - Current
Server
Monty's Sports Bar And Grill
11.2023 - Current
Social Media Content Creator
Shop Rych LLC
08.2022 - 02.2024
Server Manager
Las Delicias Classica Taqueria
05.2022 - 02.2024
Server Manager
Las Delicias Cevicheria
02.2021 - 05.2022
Server
Las Delicias Del Mar
07.2019 - 03.2020
College of The Canyons
High School Diploma -
Golden Valley High School