Percaious Serna
San Diego
Summary
Enthusiastic professional with experience in coaching and customer service. Skilled in developing engaging lesson plans and promoting teamwork. Ready to leverage problem-solving abilities and time management skills to enhance guest experiences and safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Axe Throwing Coach
Limitless Axes and Ales
Stockton
07.2025 - 09.2025
- Instructed participants in safe axe throwing techniques and practices.
- Created engaging lesson plans for diverse skill levels and ages.
- Ensured a safe and welcoming environment for all guests.
- Facilitated group sessions, promoting teamwork and communication skills.
- Collaborated with team members to improve coaching strategies and guest experiences.
- Advised customers on different packages available based on their needs.
- Demonstrated proper form for throwing an axe and provided constructive feedback to help improve accuracy.
- Managed front desk operations such as checking customers in when they arrive, taking payments.
Barista
Starbucks
Stockton
06.2022 - 06.2025
- Maintained cleanliness and organization of work areas and equipment throughout shifts.
- Provided excellent customer service by engaging with customers and addressing inquiries.
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Operated cash registers, processed transactions, and handled cash efficiently.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Followed safety protocols while handling food products and operating equipment safely.
- Collaborated with team members to ensure smooth operations during busy periods.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Education
Bachelor of Science - Biochemistry
University of California, San Diego
La Jolla, CA06-2028
Skills
- Safety protocols
- Effective communication
- Team collaboration
- Customer service
- Problem solving
- Safety awareness
- Time management
- Quality control
- Communication skills
- Food preparation
- Friendly and outgoing
- Attention to detail
- Cash handling
- Positive and professional
Certification
CPR CERTIFICATION
Affiliations
Volunteer, Villa Monterey Family Resource Center - Stockton, Ca (Sep 2022 - Dec 2022)
Timeline
Axe Throwing Coach
Limitless Axes and Ales
07.2025 - 09.2025
Barista
Starbucks
06.2022 - 06.2025
Bachelor of Science - Biochemistry
University of California, San Diego