Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Penny Smith

Cypress County,Alberta

Summary

Experienced as a RSMC on call relief with over 2 years plus of experience Canada Post. Excellent reputation for resolving problems and improving customer satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

On Call Relief RSMC

Canada Post
10.2021 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Full knowledge of sorting and delivering mail.
  • Efficient with operation of PDT machine.
  • Responsible for safety and secure of parcels and mail.

Sales Associate

Cheap Seat Sporting Goods
02.2014 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

Professional School Bus Operator

First student
10.2003 - 03.2014
  • Conducted pre-trip inspections of bus for safe operation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Maintain Class 1 driver's license with S endorsement to enable legal operation of school buses for student transport, field trips and other purposes.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Assessed bus condition and maintained brakes, wipers, gas levels and cleanliness.

Education

High School Diploma -

Parkland Secondary School
North Saanich, BC
06.1992

Skills

  • Inspecting Goods
  • Daily Vehicle Inspections
  • Post Office Operations
  • Critical Thinking
  • Full knowledge of PDT machine
  • Sorting and delivering mail
  • Standard Operating Procedures Understanding
  • Resolving Shipping and Delivery Problems

Languages

English
Full Professional

Timeline

On Call Relief RSMC

Canada Post
10.2021 - Current

Sales Associate

Cheap Seat Sporting Goods
02.2014 - 11.2022

Professional School Bus Operator

First student
10.2003 - 03.2014

High School Diploma -

Parkland Secondary School

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Penny Smith