Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Penny Kay

Mississauga,ON

Summary

Results-driven Sales professional with deep technical acumen in product merchandising. Offering experienced history in leadership and sales strategy development. Drives company vision through excellent service and significant ROI performance.

Overview

6
years of professional experience
1
Certification

Work History

Taste of Jamaicans Kitchen
Brantford, Ontario

Cashier
03.2022 - 12.2023

Job overview

Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, in a face pace environment, contributing to balanced daily financial reports.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.

Bike Share
Toronto, ON

Seasonal Field Associate
04.2020 - 09.2020

Job overview

  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Frequently inspected production area to verify proper equipment operation.
  • Generated reports detailing findings and recommendations.
  • Moved bicycles around rom one station to another in the sprint van.
  • Drop-off damaged bicycles at the shop for repairs

Adesa Auction
Brampton, ON

Driver
06.2018 - 03.2020

Job overview

  • Deliver all makes and models of vehicles to the intended vendors across the gta
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Obtained customer signatures to complete and process paperwork.

JeySet Aviation
Toronto, ON

Aircraft Maintenance
04.2018 - 09.2018

Job overview

  • Cleaned aircraft's cockpit and replaced headsets as instructed.
  • Safely used chemicals and other cleaning equipment.
  • Accurately stocked aircraft inventory.
  • Maintained, cleaned and sanitized interior of aircraft.
  • Serviced aircraft lavatories by draining, rinsing and disinfecting tank system.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.

Education

Humber College
Toronto, ON

Introductory To The Trades from Trades Discovery For Women
06.2021

University Overview

Niagara College
Welland, ON

Associate of Arts from Film & Media Studies
04.2013

University Overview

Skills

  • Sales Management
  • Customer Interaction
  • Persuasive Selling
  • Professional Development

Certification

Smart Serve

Food Handling Certificate

Bartending Training

O.M.V.I.C Sales

First Aide CPR

Mental Health First Aide Training

Working at Heights

W.H.M.I.S

Timeline

Cashier
Taste of Jamaicans Kitchen
03.2022 - 12.2023
Seasonal Field Associate
Bike Share
04.2020 - 09.2020
Driver
Adesa Auction
06.2018 - 03.2020
Aircraft Maintenance
JeySet Aviation
04.2018 - 09.2018
Humber College
Introductory To The Trades from Trades Discovery For Women
Niagara College
Associate of Arts from Film & Media Studies
Penny Kay