Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Penny Bouvier

Schumacher,ON

Summary

Dynamic sales associate with proven success at Walmart, leveraging strong customer service and relationship-building skills to consistently achieve sales targets. Adept at visual merchandising and suggestive selling, enhancing customer satisfaction and loyalty. Recognized for effective communication and problem-solving abilities in fast-paced environments, driving revenue growth and fostering team collaboration.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

18
18
years of professional experience

Work History

Sales Associate

Walmart
03.2014 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Fast Food Worker

PITA PIT
10.2013 - 02.2014
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Expedited food preparation tasks such as chopping vegetables, grilling meats, and assembling sandwiches to meet high demand while maintaining quality standards.
  • Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.

Sales Associate

Food Basics
06.2012 - 08.2013
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Factory Worker

Rubbermaid
02.2006 - 09.2008
  • Loaded and unloaded raw materials from trucks, ensuring timely delivery for production needs.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Carefully packaged finished products and prepared for shipment.
  • Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
  • Performed quality checks on finished products to identify and address discrepancies.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
  • Assisted in training new employees, providing guidance and sharing knowledge of factory processes.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Inspected materials before assembly to verify compliance of quality control standards.
  • Coached fellow workers to operate machines properly and comply with safety procedures.
  • Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
  • Adhered to strict safety regulations while operating heavy machinery, minimizing accidents on the factory floor.

Education

High School Diploma -

Pendleton County High School
Franklin, WV
05-2001

Skills

  • Customer service
  • Sales strategies
  • Visual merchandising
  • Stock management
  • Relationship building
  • Product knowledge
  • Suggestive selling
  • Team collaboration
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Problem-solving skills
  • Multi-tasking strength

Languages

English
Native or Bilingual

Timeline

Sales Associate

Walmart
03.2014 - 03.2024

Fast Food Worker

PITA PIT
10.2013 - 02.2014

Sales Associate

Food Basics
06.2012 - 08.2013

Factory Worker

Rubbermaid
02.2006 - 09.2008

High School Diploma -

Pendleton County High School

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Penny Bouvier