Penny Beachum
Oakland
Summary
Dynamic supervisor with a proven track record at Fanatics, great team player, very familiar with productivity through strategic planning and effective staff management. Recognized for improving customer satisfaction and fostering open communication. Skilled in conflict resolution and public speaking, I am committed to driving organizational success and professional development within teams.
Overview
5
5
years of professional experience
Work History
Supervisor
Fanatics
08.2019 - 12.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Head Cheerleading Coach
WCCUSD
01.2023 - 04.2024
- Continued personal and professional development by attending coaching clinics, conferences, or workshops to stay current with industry trends and best practices.
- Maintained detailed records of athlete progress, attendance, injuries, and other pertinent information for administrative purposes.
- Established effective communication channels among coaches, athletes, parents, and school staff to maintain transparency within the program.
- Maintained high standards of sportsmanship by modeling exemplary behavior both on and off the field.
Education
General Studies
San Leandro High School
San Leandro06-2011
Skills
- Customer service
- Goal oriented
- Staff management
- Strategic planning
- Public speaking
- Conflict resolution
- Verbal and written communication
Timeline
Head Cheerleading Coach
WCCUSD
01.2023 - 04.2024
Supervisor
Fanatics
08.2019 - 12.2024
General Studies
San Leandro High School
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