Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Pengcheng Lin

Calgary,AB

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Aosom
11.2023 - Current
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.

Senior Baker

Foody World supermarket
07.2023 - 10.2023
  • Sales and Upselling: Skill in suggestive selling to increase average customer transactions
  • Promoting special items or seasonal offerings
  • Teamwork: Collaboration with other bakers and kitchen staff to ensure a smooth baking process
  • Support for colleagues during high-demand periods
  • Flavor Pairing: Understanding of complementary flavors and the ability to create unique flavor combinations
  • Experience in using spices, fruits, nuts, and extracts to enhance the taste of baked goods
  • Inventory Management: Keeping track of ingredient inventory and placing orders as needed
  • Minimizing waste through proper inventory control.

Senior Baker

T&T supermarket
01.2023 - 06.2023
  • Baking Techniques: Proficient in various baking techniques, including bread-making, pastry preparation, cake decorating, and dessert creation
  • Ingredient Knowledge: Extensive knowledge of different baking ingredients, their functions, and proper measurements to ensure the best results
  • Recipe Development: Skilled in developing and adapting recipes to create new and innovative baked goods while maintaining quality and consistency
  • Food Safety and Hygiene: Committed to maintaining a clean and safe baking environment, adhering to food safety standards and hygiene practices
  • Physical Endurance: Capacity to withstand the physical demands of the baking profession, including standing for long periods and lifting heavy trays or equipment.

Hot Pot Maker

Haidilao
09.2022 - 12.2022
  • Remember and prepare the soup ingredient very fast and correct
  • Suit with long time and hard-working time environment
  • Have a professional knife cut skills, slide tomato, corn, celery and a lot of servicing fruits during the work time
  • Associate with colleague and front servicers frequently during the rush hour, very humble to accept mistakes and correct it.

Sous Chef

Swiss chalet
01.2022 - 06.2022
  • Created new recipes, working with executive chef to offer unique menu
  • Organized team activities in kitchen maintenance, stock management and food rotation to eliminate issues with product expiration
  • Met with restaurant managers to review sales, costs and customer feedback and continuously improve results
  • Monitored kitchen operations to maintain proper sanitation and quality assurance
  • Established and enforced presentation standards to uphold consistency and high standards
  • Checked quality of incoming ingredients against kitchen standards.
  • Boosted customer satisfaction ratings by consistently delivering high-quality dishes and maintaining strict adherence to food safety standards.
  • Enhanced overall restaurant efficiency by streamlining kitchen operations and implementing effective time management strategies.

Dishwasher

Fengtianyiping
12.2019 - 01.2020
  • Kept dining rooms and kitchen area clean and waste-free during shift
  • Changed out water regularly to maintain drainage system
  • Reported serious incidents to upper management for resolution and compliance
  • Filled dishwasher with proper amount of cleaning agents
  • Washed dishes, pots and utensils using established cleaning methods.

Education

High School -

Milton Prep Academy
Markham, Ontario

College Diploma - Baking and pastry arts management

Centennial College
Scarborough, Ontario
06.2023

Skills

  • Customer service excellence
  • Material Handling
  • Heavy Equipment Operation
  • Supply Ordering
  • Loading and Unloading
  • Safety and sanitation guidelines
  • Safety awareness
  • Quality control
  • Health code requirements
  • Time management
  • Sanitize utensils
  • Organization
  • Equipment operation

Languages

English
Full Professional
Ping tang (平潭话)
Professional Working
Chinese (Mandarin)
Native or Bilingual

Certification

  • Smart service
  • Work health and Safety awareness
  • Food handle
  • First Aid
  • Mental Health
  • Sustainability
  • Global citizenship
  • leadership

Timeline

Warehouse Worker

Aosom
11.2023 - Current

Senior Baker

Foody World supermarket
07.2023 - 10.2023

Senior Baker

T&T supermarket
01.2023 - 06.2023

Hot Pot Maker

Haidilao
09.2022 - 12.2022

Sous Chef

Swiss chalet
01.2022 - 06.2022

Dishwasher

Fengtianyiping
12.2019 - 01.2020

High School -

Milton Prep Academy

College Diploma - Baking and pastry arts management

Centennial College
Pengcheng Lin