Peng Yu
Scarborough,Ontario
Summary
Knowledgeable Furniture Sales Associate skilled at promoting single furniture pieces and room packages. Brings strong style knowledge and exceptional sales abilities honed in competitive, environments. Dedicated to continuously closing new business and going above-and-beyond to meet customers' needs. Home Furnishing Consultant with excellent background assisting customers with home interior design needs. Talented listener skilled at fully understanding client goals and budget limitations to suggest suitable options. Smooth and client-focused expert when transitioning from decision-making to credit approval and transaction process. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Furniture Salesman
Han
02.2021 - 05.2023
- Boosted sales by going beyond basics with every customer to offer product, style and purchasing advice.
- Greeted customers and offered to assist with showroom navigation and selecting products.
- Maintained appealing and sparkling clean showroom by arranging and straightening furnishings.
- Retained sales for out-of-stock and unavailable items by leveraging extensive product and manufacturer knowledge to develop alternative solutions.
- Coordinated accurate paperwork and tickets for sold items to prevent sales errors.
- Sought out customers to help by moving around sales floor and quickly connecting with incoming guests.
- Asked open-ended questions to understand customer needs and style.
- Kept sales desk and showroom floor clean and aesthetically appealing with regular upkeep.
- Helped customers increase purchasing power through store financing options.
- Discussed financing options, pricing and current promotional offers.
- Upsold customers on protection plans, warranties and coordinating products.
Education
Bachelor of Science - Engineering Business
University of Toronto
Toronto, ON06.2022
Skills
- Sales and Promotions
- Service Contracts
- Available Nights, Weekends, and Holidays
- Creative Thinking
- Meeting Sales Goals
- Customer Service
- Purchase Packaging
- Brand Promotion
- Cash Register Operation
- Organization
- Honest and Dependable
- Returns and Exchanges
- Friendly and Helpful
- Payment Processing
Languages
English
Professional
Chinese (Mandarin)
Professional
Affiliations
- Member, Alumni Association
Timeline
Furniture Salesman
Han
02.2021 - 05.2023
Bachelor of Science - Engineering Business
University of Toronto
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