Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Penelope Gomez-Fugate

San Gabriel

Summary

Detail-oriented professional with a versatile background in customer service and logistics. Recognized for effective communication and safety protocols, ready to leverage expertise to improve customer experiences and operational efficiency.

Overview

6
6
years of professional experience

Work History

Dasher

DoorDash
03.2020 - Current
  • Delivered timely food orders, ensuring customer satisfaction and adherence to safety protocols.
  • Navigated various routes efficiently, optimizing delivery times through effective problem-solving.
  • Maintained communication with customers and support teams to resolve issues promptly.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Improved customer satisfaction by providing timely and accurate deliveries.

Courtesy Clerk

Ralphs Grocery
10.2021 - 09.2025
  • Assisted customers with inquiries and product location to enhance shopping experience.
  • Managed inventory restocking, maintaining organized displays for optimal product visibility.
  • Collaborated with team members to uphold store cleanliness and safety standards.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected more than 40 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.

Education

Associate of Science -

Pasadena City College
Pasadena, CA

High School Diploma -

Arcadia High School
Arcadia, CA
06-2018

Skills

  • Quick decision making
  • Patience and tolerance
  • Safety awareness
  • Tech-savviness
  • Quick learner
  • Decision-making
  • Customer communication
  • Positive attitude
  • Customer service
  • Outgoing and friendly
  • Customer assistance
  • Effective communication
  • Floor cleaning
  • Guest greeting

Accomplishments

  • Member of the School Marching band for 6 continuous years
  • Member of the Scouts for a total of 10 years
  • Participated as a performer in the Pasadena Rose Parade

Timeline

Courtesy Clerk

Ralphs Grocery
10.2021 - 09.2025

Dasher

DoorDash
03.2020 - Current

Associate of Science -

Pasadena City College

High School Diploma -

Arcadia High School
Penelope Gomez-Fugate