PENELOPE NAKIGULI
Montreal
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
6
6
years of professional experience
Work History
Core Team Member
Poly Textiles.
08.2021 - 03.2024
- Tailoring.
- Arranging and organizing finished products.
- Packing of finished products.
- Performing quality check to ensure high quality and no defects.
- counting of produced items.
- Ensuring team work in order to get work done efficiently and effectively.
Customer Care Advisor
UMEME UG LTD.
03.2019 - 03.2021
- Answering customer calls.
- listening to customer complaints and requests.
- Developed strong rapport with customers, fostering loyalty and repeat business.
- Adapted communication style according to diverse clientele, providing personalized assistance that met individual preferences.
- Worked closely with other departments to resolve complex issues quickly and effectively.
General Laborer
Wavah Water Uganda Ltd.
07.2018 - 02.2019
- Loaded and unloaded trucks with water from the storage room.
- I performed the duty of counting how much stock has been brought in and out of the storage room.
- I was also responsible for writing invoices and LPO for the customers and departing delivery trucks.
- I was also responsible for attending to phone calls and walk in customer.
- Performed also the duty of quality check to make sure that all products conform to quality with out any production defects.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
Education
Bachelors in International Business. - Business
Makerere University.
Kampala UG06.2018
High School Diploma -
Mengo Senior School
Kampala Uganda.12.2014
O`level Certificate. - General Studies
Mengo Senior School
Kampala Uganda 12.2012
Skills
- Tailoring
- Customer Focus
- Negotiation
- Positive Attitude
- team work
Languages
English
Full Professional
Additional Information
Hobbies.
reading.
learnig about fashion
movies.
Timeline
Core Team Member
Poly Textiles.
08.2021 - 03.2024
Customer Care Advisor
UMEME UG LTD.
03.2019 - 03.2021
General Laborer
Wavah Water Uganda Ltd.
07.2018 - 02.2019
Bachelors in International Business. - Business
Makerere University.
High School Diploma -
Mengo Senior School
O`level Certificate. - General Studies
Mengo Senior School
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