Summary
Overview
Work History
Education
Skills
Timeline
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Penelope Katsavos

Newmarket,ON

Summary

Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

3
3
years of professional experience

Work History

Crew Member

Freshii
03.2022 - Current
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Worked well with teammates and accepted coaching from management team.

Takeout Associate / Crew Member

Swiss Chalet / Harveys
11.2020 - 01.2021
  • Organized food items on serving trays and in carry-out packages
  • Accurately measured ingredients required for specific food items to reduce waste
  • Recorded customer orders and communicated clearly to confirm each order
  • Portioned and packaged take-out foods for customers
  • Packaged menu items into bags or trays and drink orders into
    carriers for easy transport

Education

Ontario Secondary School Certificate -

St. Maximillian Kolbe High School
Aurora, ON
06.2023

Skills

  • Cleaning
  • Cash Handling
  • Verbal and Written Communication
  • Serve Customers
  • Operate Cash Register
  • Process Payments
  • Store Opening and Closing
  • Team Contribution

Timeline

Crew Member

Freshii
03.2022 - Current

Takeout Associate / Crew Member

Swiss Chalet / Harveys
11.2020 - 01.2021

Ontario Secondary School Certificate -

St. Maximillian Kolbe High School

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Penelope Katsavos