Penelope Dupre
Berkeley,CA
Summary
Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Skilled in merchandise sales and complex problem-solving, adept at creating positive guest experiences and fostering hospitality. Demonstrates exceptional public speaking and leadership abilities.
Overview
4
4
years of professional experience
Work History
Store Associate
Positively Fourth Street
Santa Rosa, CA
04.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Increased sales and customer satisfaction through personalized servicing.
- Developed interpersonal and community connections through the local/private-business environment.
Concierge
Oakmont Nursing Home
Santa Rosa, CA
08.2021 - 05.2022
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Grocery Team Member
Trader Joes
Santa Rosa, CA
07.2020 - 06.2021
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
- Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
Bachelor of Arts - Global Studies
University of California, Berkeley
Berkeley, CA05.2026
Associate of Arts - Political Science - Highest Honors
Santa Rosa Junior College
Santa Rosa, CA05.2024
Associate of Arts - Social And Behavioral Sciences - Highest Honors
Santa Rosa Junior College
Santa Rosa, CA05.2024
Associate of Arts - Humanities - Highest Honors
Santa Rosa Junior College
Santa Rosa, CA05.2024
Skills
- Calendar and Scheduling Software
- Front Desk Operations
- Guest Experiences
- Merchandise Sales
- Group Coordination
- Public Leadership and Speaking
- Food and Safety Standards
- Order Accuracy
Volunteer and Extracurricular Experience
Ceres Community Project
From March 2023 to March 2024, I volunteered at Ceres Community Project, a Sonoma County local nonprofit organization. The Ceres kitchen and program specializes in food preparation and delivery to those needing affordable, medically-tailored, meals. Among some, the proprietors include individuals with life-threatening illnesses, their families, or low-income individuals.
Job Qualities:
- Attainment of a California Food Handler's License
- Meal-prepping in a kitchen setting, (preparation of vegetables, meats, grains).
- Maintaining pristine kitchen cleanliness before and after each individual meal-prep.
- Working alongside other volunteers of all ages to complete tasks, establishing meaningful relationships built on a common-cause.
Contact: anockleby@ceresproject.org
Timeline
Store Associate
Positively Fourth Street
04.2022 - Current
Concierge
Oakmont Nursing Home
08.2021 - 05.2022
Grocery Team Member
Trader Joes
07.2020 - 06.2021
Bachelor of Arts - Global Studies
University of California, Berkeley
Associate of Arts - Political Science - Highest Honors
Santa Rosa Junior College
Associate of Arts - Social And Behavioral Sciences - Highest Honors
Santa Rosa Junior College
Associate of Arts - Humanities - Highest Honors
Santa Rosa Junior College