Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Accomplishments
Languages
Timeline
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Penelope GABLE

Penelope GABLE

Surrey,British Columbia

Summary

Client-oriented Realtor, successful in developing long-term relationships with clients. Resourceful team player exceptionally skilled in preparing contract documents, coordinating appointments and creating marketing materials. Certified in Legal Administration.

Overview

18
18
years of professional experience

Work History

Licensed Realtor

Macdonald Realty ltd
03.2015 - Current
  • Assist buyers with finding ideal homes by assessing needs, requirements and budgets.
  • Contract writing to outline sales and purchases of properties.
  • Negotiation of contractual terms on behalf of clients and for myself.
  • Coordinate appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
  • Listing marketing, detailing and professionally highlighting property features to increase sales chances.
  • Advise and inform prospective clients on current market activities and conditions.
  • Communicate with clients to understand property needs and preferences.
  • Increased home sales through persuasion, negotiation and closing prowess.

Sales Coordinator

The Key Marketing
11.2013 - 02.2015
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Compiled client profiles and entered information into operating system.
  • Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
  • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Created documents recommended courses of actions to assist upper management in complex decision-making issues.
  • Researched local markets to identify and flesh out lists of new leads for sales team follow-up.
  • Stayed updated on [Product or Service] and maintained long-term relationships with clients, resulting in increased overall sales.
  • Reduced errors during sales and service processes by devising and deploying template responses.
  • Implemented updated CRM systems and social media marketing strategies to streamline sales processes and optimize communication.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty.
  • Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.

Legal Assistant

Gable Law
01.2012 - 02.2015
  • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
  • Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
  • Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
  • Produced and filed various legal documents and electronically preserved updated case record system.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Diligently edited legal correspondence for grammar and spelling.

Restaurant Supervisor

Sammy J Peppers
01.2007 - 03.2013
  • Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
  • Identified and addressed customer complaints to promote satisfaction and loyalty.
  • Greeted and interacted positively with customers, promoting specials and providing information on key product offerings.
  • Rapidly identified and diplomatically addressed customer complaints to achieve high levels of satisfaction and loyalty.

Education

Graduate Certificate - Legal Administrative Assistance

Kwantlen Polytechnic University
Langley, BC

License Certificate - Real Estate Licensing Program

UBC Sauder School of Business
BC
03.2015

Skills

  • Residential Real Estate
  • Property Valuation
  • Digital Marketing
  • ROI Assessments
  • Lead Follow-Up
  • Client Rapport and Retention
  • Contract Negotiation
  • Market Analysis
  • Administrative Support
  • House Showings
  • Closing Sales
  • Home Staging
  • New Home Sales and Consulting
  • Sales and Marketing
  • Real Estate Development
  • MLS Updating
  • Contract Development and Management
  • Marketing Strategy Development
  • Experienced Entrepreneur
  • Market and Competitive Analysis
  • Work Well Independently

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsTeam Building / Company Retreats

Accomplishments

Presale Projects:

Tate on Howe - Vancouver (Sales Coordinator)

Citti on Broadway - Vancouver (Sales Coordinator)

Hazel - Coquitlam (Solo Sales Manager/Rep)

Selynn Village; Beacon and Compass - North Vancouver (Assistant Project Marketing)

Laval - Coquitlam (Sales Manager)

Samer - Coquitlam (Sales Manager)

Harriswood - Coquitlam (Sales Manager)

Sales coordinator in office for Key Marketing for Multiple tempo projects in the pipeline.

Languages

English

Timeline

Licensed Realtor

Macdonald Realty ltd
03.2015 - Current

Sales Coordinator

The Key Marketing
11.2013 - 02.2015

Legal Assistant

Gable Law
01.2012 - 02.2015

Restaurant Supervisor

Sammy J Peppers
01.2007 - 03.2013

Graduate Certificate - Legal Administrative Assistance

Kwantlen Polytechnic University

License Certificate - Real Estate Licensing Program

UBC Sauder School of Business

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Penelope GABLE