Pema Yangden
Vancouver
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Head Dishwasher
Haidilao Hotpot
09.2024 - Current
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Trained new employees on proper dishwashing procedures, ensuring consistent quality across the team.
- Kept the work area clean, dry, and free of debris to prevent incidents and accidents.
Server and Kitchen Helper
The One BBQ
03.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Human Resources Assistant
Blue Poppy Tours and Treks
06.2021 - 10.2023
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on the human resources database.
- Answered and redirected incoming phone calls for the office.
Sales Associate
Marriot Tangs Plaza Hotel
06.2017 - 10.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds under store policy.
Front Office Receptionist
Goodwood Park Hotel
01.2016 - 01.2017
- Reduced wait times for callers, they are promptly answering phone lines and directing calls as needed.
- I maintained a clean reception area to promote a positive, professional client environment.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
Education
BBA - General Business Studies
10.2027
Advance Diploma -
01.2019
High School Diploma -
02.2015
Skills
- Administrative Skills
- Microsoft Office
- Team Player
- Employee Relations
- Computer Literacy
- HR policies
- Communication Management
- Daily Operations Management
- POS
- Teamwork and Collaboration
Languages
English
Full Professional
Hindi
Full Professional
Nepali
Full Professional
Education
Thimphu, Bhutan,Singapore,Vancouver, BC
Contact
Vancouver, BC V5P 2G2
Timeline
Head Dishwasher - Haidilao Hotpot
09.2024 - Current
Server and Kitchen Helper - The One BBQ
03.2024 - 08.2024
Human Resources Assistant - Blue Poppy Tours and Treks
06.2021 - 10.2023
Sales Associate - Marriot Tangs Plaza Hotel
06.2017 - 10.2018
Front Office Receptionist - Goodwood Park Hotel
01.2016 - 01.2017
STEI Institute - Advance Diploma,
Motithang Higher Secondary School - High School Diploma,
Yorkville University - BBA, General Business Studies
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