Pema Choden
Mahaboula,Kuwait
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
Work History
Sales Associate
M.H Alshaya Co. W.L.L – Bath and Body Works
04.2023 - Current
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers’ needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Handle customer concerns or complaints in a positive manner
- Ensure customers have a pleasant shopping experience
- Operate the cash register and accurately process cash, credit card, and gift card transactions
- Work towards meeting and exceeding individual and team sales targets
Restaurant Waiters
Universal Food Company W.L.L – Zaatar W Zeit
06.2018 - 02.2023
- Greet customers promptly and with a friendly attitude
- Present menus, make recommendation, and answers any question about menu items and provide information on ingredients
- Check customer satisfaction
- Maintain proper serving procedures
- Present bills, accept payments and operate POS point of sale
- Set up tables with silverware, glasses
- Offer suggestions to customer based on their preferences
- Ensure proper handling of food and beverages and adhere to allergy protocols
Education
Secondary -
GASELO CENTRAL SCHOOL
12.2015
Skills
- Customer service
- Sales techniques
- Product knowledge
- Cash handling
- Inventory management
Training
- SERVICE STEP UP COURSE, 09/19/24, Burj Alshaya Al Soor Street, Al Mirqab, Kuwait
- Druk Tsenzo Tailoring Institute, 04/22/16, 04/21/17, Chang Jalu, Thimphu
Timeline
Sales Associate
M.H Alshaya Co. W.L.L – Bath and Body Works
04.2023 - Current
Restaurant Waiters
Universal Food Company W.L.L – Zaatar W Zeit
06.2018 - 02.2023
Secondary -
GASELO CENTRAL SCHOOL
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