Pelley Bunbury
Oshawa
Summary
Dynamic professional with 5 years of experience in customer service, specializing in retail operations coordination. Proven track record in inventory management, staff scheduling, and enhancing customer service through strategic planning and problem-solving. Skilled in improving store efficiency and fostering team collaboration to ensure consistent operational excellence. Strong understanding of retail dynamics, driving success in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Social Media Specialist
Self-employeed
01.2024 - Current
- Analyzed performance metrics to optimize content delivery across platforms, driving increased user interaction.
- Collaborated with cross-functional teams to align social media campaigns with overall marketing goals and initiatives.
- Managed social media accounts, ensuring timely responses to comments, messages, and reviews for enhanced customer service.
- Curated and scheduled compelling content that resonated with target audiences, fostering community growth.
Produce Clerk
Loblaws Superstore
11.2022 - Current
- Was responsible for ensuring the grocery store was kept cleaned and organized
- Greeting customers and assisting them with questions and recommendations
- Maintaining inventory levels
- Stocking produce and rotating fresh fruits and vegetables
- Removed expired products from display in a timely manner
Sales Associate
Canadian Tire
08.2021 - 10.2022
- Promptly greets customers and assists them in a friendly manner
- Continuously sanitizes adhering to Covid-19 policies
- Stocks products and organizes shelves
- Performs carryouts for customers who are unable to lift products to their vehicle
- Knowledge of Houseware Department products
Bookstore Cashier
Ritson Church
12.2018 - 03.2020
- Kept bookshelves clean and organized in alphabetical order
- Handled cash and debit transactions
- Resolved customer issues and concerns with a calm and respectful attitude resulting in customer satisfaction and loyalty
- Kept track of library returns
- Maintained a clean and organized area
Education
High School Diploma -
R.S McLaughlin Highschool
Oshawa, ON06-2023
Skills
- Customer service expertise
- Client satisfaction evaluation
- Polite and professional phone etiquette
- Organized scheduling coordination
- Administrative paperwork handling
- Social media engagement
- Content scheduling
- Content creation
- Heavy lifting
- Material handling expertise
- Order fulfillment
- Packaging and labeling
Timeline
Social Media Specialist
Self-employeed
01.2024 - Current
Produce Clerk
Loblaws Superstore
11.2022 - Current
Sales Associate
Canadian Tire
08.2021 - 10.2022
Bookstore Cashier
Ritson Church
12.2018 - 03.2020
High School Diploma -
R.S McLaughlin Highschool
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