Pekwo Emmanuel Ukehmofa
Barrie,Canada
Summary
Developed skills in creative problem-solving and project management within collaborative design environment. Demonstrated expertise in conceptualizing and executing design projects, adapting to various client needs. Actively Seeking new challenging opportunities where i can leverage these transferrable skills driving successful outcomes.
Overview
2
2
years of professional experience
Work History
Agent, Case Management
Bill Gosling Outsourcing
01.2025 - Current
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite, and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Managed approximately 20 incoming calls, emails and faxes per day from customers
Project Designer
Experientialive/Hotel Interiors
09.2022 - 10.2024
- Collaborated with clients and partners, understanding project goals and specifications. Employed principles of art, graphic design, architecture, and interior design to create immersive visual designs for interiors, events, and trade show booths.
- In-depth knowledge of sourcing, shop drawing, quality checks, as well as project managing the installing process of custom furniture FF&E & Joinery for hotels, motels, resorts, serviced apartments , BTR, staff, and student accommodation.
- Coordinated with vendors and contractors to oversee the installation process, ensuring interiors, events, and trade show booths are constructed as planned.
- Sampled appropriate materials (fabrics, finishes, etc.) based on functionality, cost, durability, and aesthetics in line with each project requirement.
- Provided status updates for projects, delivering information to all stakeholders.
- Designed projects for clientele in various industries, bringing in an average of $900,000 revenue per year.
Education
Associate Degree - Civil and Structural Engineering
Institut Universitaire De La Côte
Douala07.2019
Skills
- Proficiency in creating blueprints, detailed drawings, and 3D renderings using CAD and BIM software such as AutoCAD, Revit, SketchUp, 3ds Max, Lumion, Vray
- Ability to develop underlying principles for designs and effectively communicate them to clients and vendors and team members
- Skill in refining and evolving design ideas based on project requirements, corporate guidelines and client feedback
- Experience in translating concepts into detailed designs, considering materials, functionality, and aesthetics
- Knowledge of various materials (fabrics, finishes, etc) and their suitability for different spaces
- Proficient understanding of project coordination and liaising with the project team and stakeholders
- Juggling multiple tasks and deadlines efficiently
- Client facing and exceptional customer service
Languages
English
Full Professional
French
Full Professional
Timeline
Agent, Case Management
Bill Gosling Outsourcing
01.2025 - Current
Project Designer
Experientialive/Hotel Interiors
09.2022 - 10.2024
Associate Degree - Civil and Structural Engineering
Institut Universitaire De La Côte
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